Frida M. Morales
Laredo,TX
Summary
Personable Office Administrator with 2 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Coordinate documentation, inventory and schedules to boost team productivity. Diplomatic and respectful team player with in-depth understanding of report preparation, spreadsheet use and invoicing. Expert in Word,Powerpoint, some Excel.
Overview
2
2
years of professional experience
Work History
Office Administrator
Propgas LLC
Laredo , TX
03.2020 - Current
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Assisted upper management by coordinating travel plans, coordinating special event and taking meeting minutes.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Trained new employees on administrative procedures, company policies and performance standards.
- Delivered clerical support by handling range of routine and special requirements.
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Compiled and distributed reports and contracts, auditing data prior to shipping to promote accuracy.
- Assisted with coordination and hosting of company events.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Led training sessions, answered questions and assisted employees with troubleshooting during software migrations.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Aligned office departments and increased inter-department communication and data sharing by implementing new workflows.
Education
Associate of Science - Accounting
Laredo College
Laredo 12.2023
High School Diploma -
United High School
Laredo, TX06.2018
Skills
- Schedule Coordination
- Quality Assurance
- Handling Customer Complaints
- Recruitment and Hiring
- Team Management and Supervision
- Complex Problem Solving
- Decision Making
- Staff Development and Training
- Customer Service Management
- Office Equipment Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Administrator
Propgas LLC
03.2020 - Current
Associate of Science - Accounting
Laredo College
High School Diploma -
United High School