Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marwa Staton

Middletown

Summary

I retired in March of 2022 after 30 plus years in customer service. I have performed as a teller, Loan Officer on the Banking side. In retail I have worked part-time in positions of sales associate and cashier. I am looking for a part-time position

Overview

17
17
years of professional experience

Work History

Office Administrator

Edward Jones
West Chester
08.2014 - 03.2022
  • Coordinated scheduling and logistics for client meetings and events.
  • Communicated with clients to address inquiries and provide support.
  • Coordinated and managed daily administrative operations of the office.
  • Performed clerical duties such as photocopying, faxing and scanning documents.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.

Branch Manager

National Bank & Trust
Franklin
08.2005 - 05.2011
  • Managed daily operations of branch, ensuring compliance with banking regulations.
  • Supervised staff, providing training and support for professional development.
  • Established relationships with community organizations to increase brand presence.
  • Conducted regular staff meetings to discuss goals, challenges, and feedback.
  • Managed staff scheduling, hiring and training processes.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.

Education

High School Diploma -

Lemon Monroe High School
Monroe Ohio
06-1973

Skills

  • Office management
  • Schedule coordination
  • Document preparation
  • Customer communication
  • Customer service
  • Staff supervision
  • Operational compliance
  • Inbound phone call handling
  • File organization
  • Office supply management
  • Scanning and copying
  • Inventory management
  • Scheduling appointments
  • Customer engagement
  • Schedule and calendar management
  • Planning events
  • Document scanning
  • Meeting coordination
  • Mail handling
  • Telephone reception
  • Workforce management
  • Leadership and supervision
  • Verbal communication

Timeline

Office Administrator

Edward Jones
08.2014 - 03.2022

Branch Manager

National Bank & Trust
08.2005 - 05.2011

High School Diploma -

Lemon Monroe High School

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Marwa Staton