Frine Rodriguez-Arzola
Kansas City
Summary
I am an empathetic professional with a proven track record in customer engagement and problem-solving. Fluent in Spanish, great at teamwork, and skilled in transforming challenges into solutions. Demonstrated ability to succeed, contributing to positive outcomes and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Gap Factory
06.2024 - 12.2024
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Greeted customers and provided outstanding customer service.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Sales Floor Associate
Enchant Christmas
11.2023 - 01.2024
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.
Babysitter
Iveth Arzola
08.2018 - 08.2022
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated positively with children and guardians.
Education
High School Diploma -
F.L Schlagle High School
2214 N 59th St05-2024
Certificate - Culinary
KCKCC
7250 State Ave05-2024
Skills
- Problem-solving
- Customer engagement
- Communication
- Teamwork
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Professional - Food Safety (CP-FS) - National Environmental Health Association.
Languages
Spanish
Native or Bilingual
Spanish
Timeline
Retail Sales Associate
Gap Factory
06.2024 - 12.2024
Sales Floor Associate
Enchant Christmas
11.2023 - 01.2024
Babysitter
Iveth Arzola
08.2018 - 08.2022
High School Diploma -
F.L Schlagle High School
Certificate - Culinary
KCKCC
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