Python, Pandas, OpenCV
Fritz Raatz
Information Security And Technology Specialist
Burnsville,MN
Summary
Skilled Information Security Specialist with broad base of experience in information technology, triage, and incident response operations. Resolves problems quickly, delivering detailed and effective results.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Risk and Compliance specialist
U.S. Bank
05.2022 - Current
- Assess inherent and residual risks for existing and new processes and controls
- Work with merger and acquisition teams to communicate risks to stakeholders
- Produce customized and tailored vulnerability risk reports for application owners and business leadership
- Gathered, organized and evaluated data to make accurate assessments of current operations.
Cyber Exercise Program Manager
U.S. Bank
12.2019 - 05.2022
- Coordinate cyber defense exercises designed to test cyber incident response processes
- Partnered with threat intelligence teams, enterprise-wide crisis management teams, and multiple information security defensive teams to deliver real world threat scenarios
- Managed third party relationship for cyber range vendor
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure
- Orchestrated program development by collaborating cross-functionally across departments
- Direct contributor to security awareness and education programs
Computer Security Incident Response Incident Coordinator
U.S. Bank
06.2016 - 11.2019
- Respond to escalated cyber security incidents
- Facilitate conference calls and drive security incidents to resolution
- Provide weekly, monthly, and quarterly reports for business reporting, regulatory compliance, and process reviews
- Cybersecurity response process documentation custodian
- Provide support to audit and compliance for cybersecurity incident response activity
Escalation Manager
U.S. Bank
12.2012 - 06.2016
- Managed team to facilitate conference calls for infrastructure incidents escalated by technology operations teams or business line representatives
- Monitor application activity across the enterprise
- Identify service level agreement breach for business processes and application availability
- Facilitate weekly problem and impact reports with executives, business line relationship managers, technical owners, and service management
- Produce weekly, monthly, quarterly, and annual reports for quality assurance and compliance.
Customer Experience Incident Coordinator
Ameriprise Financial
07.2009 - 12.2012
- Coordinates resolution of technical issues through engagement of support teams and vendors
- Monitored client applications, executed processes to investigate and restore client application availability
- Communicate incident details and impact with leadership to gain approval for critical implementations
- Focal point for Incident Management communication.
United States Army Reserve
- Honorable Discharge - Radio operations and radio maintenance.
United States Air Force
- Honorable Discharge - Electronic Principles, Spacecraft communication, Logistics Operations, and Precision Measurement
- Transition and train guard component to assume activity duty responsibility.
Education
BS - Software Development
Westwood College
Skills
7 years of dedicated information security experienceundefined
Software
Microsoft 365
C, C#
Interests
Sound design and music production
Machine Learning
Blacksmithing
Timeline
Risk and Compliance specialist
U.S. Bank
05.2022 - Current
Cyber Exercise Program Manager
U.S. Bank
12.2019 - 05.2022
Computer Security Incident Response Incident Coordinator
U.S. Bank
06.2016 - 11.2019
Escalation Manager
U.S. Bank
12.2012 - 06.2016
Customer Experience Incident Coordinator
Ameriprise Financial
07.2009 - 12.2012
United States Army Reserve
United States Air Force
BS - Software Development
Westwood College
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