Fritz Christopher Gaetan
Hyattsville,MD
Summary
Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
17
17
years of professional experience
Work History
Executive Assistant to the Director
National Institutes of Health, NIH
Bethesda , MD
2023.06 - Current
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Coordinated meeting and work schedules for staff teams and executives.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
- Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Administrative Director /Assistant Administrative Officer/Human Resources Manager
Embassy of Haiti in NW
Washington DC
2020.11 - 2023.06
- Was responsible to monitore office inventory to maintain supply levels.
- Automated office operations, managing internal communications, correspondence, record tracking and data analysis.
- Planned staff and training meetings and scheduled conference rooms.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Composed correspondence, reports and meeting notes.
- Inventoried and ordered supplies for office.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
- Coordinated meeting and work schedules for staff teams and executives.
- Created PowerPoint presentations used for diverse business needs.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Assisted with administration of staff compensation plans.
- Followed federal and state regulations when filing documents for staff.
Financial Advisor
Merrill Lynch
Washington , Georgetown,WASH DC.
2019.10 - 2020.11
- Managed investment portfolios, assessed risks for buying and selling stocks and currencies, monitored the exchange market, and trained clients on various retirement plans
- Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.
- Advised customers on advantages and disadvantages of different product decisions in alignment with individual needs.
- Consulted with clients to assess and meet short- and long-term financial goal.
Operations Manager
Big Bus Tours Sightseeing
Washington DC
2018.11 - 2019.09
- Was organized schedules, workflows and shift coverage to meet expected business demands.
- Delegated daily tasks to team members to optimize group productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Managed scheduling, training and inventory control.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Built strong operational teams to meet process and production demands.
Bus Route Supervisor
Montgomery County Public School
Silver Spring , Maryland
2014.07 - 2018.10
- Organized and scheduled drivers, trucks and helpers to successfully meet daily route requirements.
- Enforced strict safety rules and regulations to protect children and minimize company liability.
- Inspected equipment, facilities and vehicles regularly to assess safety.
- Oversaw team scheduling and individual assignments to meet coverage demands.
Sales Director
Culligan Haiti
, Haiti
2009.11 - 2014.07
- Hired and trained talented employees to build valuable, skilled sales team.
- Coordinated action plans for sales team to penetrate new markets.
- Coached and mentored team members to build sales and negotiation skills.
- Strengthened revenue opportunities by developing tailor-made sales strategies based on industry trend and competitor analysis.
Marketing Director
Turbo System S.A
2007.11 - 2008.06
- Updated web pages and social media profiles with engaging and current content.
- Expanded new businesses by developing powerful sales, advertising and marketing campaigns.
- Planned and produced highly effective experiential marketing events.
Sales Director, Business Development
Digicel S.A, Haiti
Ville
2007.01 - 2007.11
- Implemented sales programs by developing field sales action plans.
- Cultivated strong relationships with key organizations and professionals to support future business growth objectives.
- Hired and trained talented employees to build valuable, skilled sales team.
Education
Bachelor of Arts - Law
Academic Nationale Diplomatique Et Consulaire
Petion Ville,Haiti.2006
Associate of Arts - Marketing
Centre Management Et Productivité,2007
Delmas 30 ,Haiti.Bachelor of Arts - Business Administration And Management
Strayer University
Washington, DCSkills
- Scheduling and calendar management
- CRM and office management software
- Operations Monitoring
- Policies and Procedures Implementation
- Maintaining Compliance
Languages
French
Native/ Bilingual
Spanish
Professional
English
Native/ Bilingual
Fluent in French and English ,understand Spanish very well
Je parle couramment le francais ,Je peux produire n'importe quel document en francais et aussi traduire de l'anglais au francais et vice versa.
Timeline
Executive Assistant to the Director
National Institutes of Health, NIH
2023.06 - Current
Administrative Director /Assistant Administrative Officer/Human Resources Manager
Embassy of Haiti in NW
2020.11 - 2023.06
Financial Advisor
Merrill Lynch
2019.10 - 2020.11
Operations Manager
Big Bus Tours Sightseeing
2018.11 - 2019.09
Bus Route Supervisor
Montgomery County Public School
2014.07 - 2018.10
Sales Director
Culligan Haiti
2009.11 - 2014.07
Marketing Director
Turbo System S.A
2007.11 - 2008.06
Sales Director, Business Development
Digicel S.A, Haiti
2007.01 - 2007.11
Bachelor of Arts - Law
Academic Nationale Diplomatique Et Consulaire
Associate of Arts - Marketing
Centre Management Et Productivité,2007
Bachelor of Arts - Business Administration And Management
Strayer University
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