Frozan Hashimi
Seattle,USA
Summary
Dedicated and customer-focused professional with experience in retail sales, international customer service, and team support. Skilled in handling customer concerns, maintaining store operations, and working in fast-paced environments with diverse clients. Strong communication and leadership abilities with a proven record of reliability, teamwork, and problem-solving. Seeking a Supervisor position where I can contribute leadership, organization, and excellent customer service skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
Duty Free Store
Seattle, USA
01.2025 - Current
- Assist international travelers with purchases and product inquiries in a fast-paced retail environment.
- Deliver excellent multilingual customer service to customers from diverse backgrounds.
- Support daily store operations, including inventory organization and merchandising.
- Resolve customer concerns professionally while maintaining a positive shopping experience.
- Collaborate with team members to ensure smooth store operations and customer satisfaction.
Salesperson
Mega Print Pack
Istanbul, Türkiye
01.2023 - 01.2024
- Assisted local and international customers with product orders and inquiries.
- Prepared invoices, processed customer requests, and handled complaints professionally.
- Supported daily business operations while maintaining high customer satisfaction.
Sales Associate
Laguna Company
Istanbul, Türkiye
01.2021 - 01.2023
- Provided customer service in a busy retail environment.
- Assisted customers with purchases, product information, and issue resolution.
- Maintained store cleanliness, organization, and product displays.
- Built positive customer relationships through strong communication skills.
Education
Bachelor of Science -
Law Education
Kabul, AfghanistanSkills
- Team Leadership & Staff Support
- Customer Service Excellence
- Conflict Resolution
- Retail Operations
- Communication & Teamwork
- Problem-Solving
- Time Management
- Cash Handling & Sales Support
- Inventory & Store Organization
- Multilingual Communication
Additional Information
U.S. Green Card Holder, Available for flexible schedules, weekends, and holidays, Strong interest in leadership, customer service, and team development
Languages
- Persian (Dari/Farsi)
- Turkish
- Pashto
- English
Timeline
Sales Associate
Duty Free Store
01.2025 - Current
Salesperson
Mega Print Pack
01.2023 - 01.2024
Sales Associate
Laguna Company
01.2021 - 01.2023
Bachelor of Science -
Law Education