Fryda Cardenas
El Cajon,CA
Summary
Highly efficient In-N-Out Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Strong communicator focused on delivering outstanding customer care, promptly identifying needs and recommending products and services to accomplish clients' goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
In-N-Out Associate
In-N-Out Burger
06.2022 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed over 100 customers per day
- Trained and mentored junior staff on customer service strategies and techniques.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Developed strong rapport with customers and created positive impression of business.
Child Care Assistant/Tutor
Extended Student Services
05.2018 - 05.2022
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Assisted with their Spanish assignments.
Assistant
Cardenas Construction
09.2020 - 05.2022
- Created: Dump truck hauling services.
- Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
- Hauled materials for road construction, large industrial use, construction and agriculture.
- Developed and established good relationships with customers by delivering prompt and courteous service with clear communication.
Education
Bachelor of Science - Computer Science
San Diego State University
San Diego06.2024
High School Diploma -
El Capitan High School
Lakeside, CA06.2018
Skills
- Troubleshoot Service Issues
- Technical expertise: Windows and macOS
- Dispute Mediation and Leadership
- Data Analysis
Relevant college studies
- Introduction and Intermediate Java
- Introduction to Python
- Data Structures with C++
- Computer Organization with assembly (MIPS)
Accomplishments
National Scholar/Athlete Award —by The United States Army Reserve
clubs
Cyber Security
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
In-N-Out Associate
In-N-Out Burger
06.2022 - Current
Assistant
Cardenas Construction
09.2020 - 05.2022
Child Care Assistant/Tutor
Extended Student Services
05.2018 - 05.2022
Bachelor of Science - Computer Science
San Diego State University
High School Diploma -
El Capitan High School
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