Alberto Mora
Manchester
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Pressroom Associate
Bradford & Bigelow
01.2023 - Current
- Assembled pallets and crates for secure transportation of materials.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Developed and implemented storage solutions to maintain safety and protection and keep stock organized.
- Gained extensive knowledge in data entry, analysis and reporting
Account Manager
Verizon Communications Inc
05.2008 - 11.2022
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Contributed to annual revenue goals by selling new services and developing new accounts.
Manufacturing Associate
Medtronic
12.2003 - 05.2008
- Inspected products and machines to maintain quality and efficiency.
- Completed product traceability, logs and production reports to accurately document extrusion-related activities.
- Communicated machine production and material process status with relief shifts and management.
- Set up and operated extrusion machines to derive plastic compounds.
Education
Bachelor of Science - Information Technology
UMASS Lowell
Lowell, MA05.2026
Certificate - Electronics Engineering
RETS Technical Center
Charlestown09.2004
Skills
- Payment Collecting
- Issue Resolution
- Revenue Retention
- Order Management
- Account Management
- Verbal and Written Communication
- Customer Rapport
- Managing Multiple Tasks
- Excellent Communication Skills
- Time Management
- Product and Service Sales
- Troubleshoot Service Issues
- Shipment Processing
- Forklift Operation
Timeline
Pressroom Associate
Bradford & Bigelow
01.2023 - Current
Account Manager
Verizon Communications Inc
05.2008 - 11.2022
Manufacturing Associate
Medtronic
12.2003 - 05.2008
Bachelor of Science - Information Technology
UMASS Lowell
Certificate - Electronics Engineering
RETS Technical Center