FUAD AHMED
Sterling Heights,MI
Summary
I’m a server with work experience at Michelin-starred fine dining establishments and I am looking to extend my experience in this field. I have extensive knowledge about food, wine and service detail. I enjoy learning and helping to train others.
Overview
26
26
years of professional experience
Work History
Server
BESA
Detroit, MI
04.2022 - 08.2025
- Provided exceptional customer service to enhance dining experiences for guests.
- Assisted in training new servers on menu knowledge and service standards.
- Maintained cleanliness and organization of tables and dining areas throughout shifts.
Server
Pastis
New York, NY
05.2019 - 01.2022
- Provided exceptional customer service to enhance dining experiences for guests.
- Handled customer inquiries and resolved complaints with professionalism and care.
- Collaborated with kitchen staff to ensure timely food delivery and special requests.
- Maintained cleanliness and organization of tables and dining areas throughout shifts.
- Assisted in training new servers on menu knowledge and service standards.
Server
L’avenue @saks fifth avenue
New York, NY
02.2019 - 11.2019
- Provided exceptional customer service to enhance dining experiences for guests.
- Collaborated with kitchen staff to ensure timely food delivery and special requests.
- Maintained cleanliness and organization of tables and dining areas throughout shifts.
Captain
Aureole
New York, NY
07.2017 - 02.2019
- Led team in delivering exceptional service during high-volume dining periods.
- Trained and mentored junior staff on restaurant protocols and service excellence.
- Coordinated with kitchen staff to ensure timely and accurate order delivery.
- Resolved customer complaints effectively to uphold restaurant reputation and quality standards.
- Developed and maintained strong relationships with regular customers for enhanced satisfaction.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Server
Ai Fiori
New York, NY
03.2016 - 12.2016
- Provided exceptional customer service to enhance dining experiences for guests.
- Collaborated with kitchen staff to ensure timely food delivery and special requests.
- Maintained cleanliness and organization of tables and dining areas throughout shifts.
Captain
The NoMad
New York, NY
02.2012 - 10.2015
- Led team in delivering exceptional service during high-volume dining periods.
- Trained and mentored junior staff on restaurant protocols and service excellence.
- Coordinated with kitchen staff to ensure timely and accurate order delivery.
- Resolved customer complaints effectively to uphold restaurant reputation and quality standards.
- Oversaw daily operations to maintain high standards of cleanliness and organization.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Developed and maintained strong relationships with regular customers for enhanced satisfaction.
Server
Compass
New York, NY
11.2009 - 04.2010
Captain
BLT Fish
New York, NY
03.2005 - 10.2009
Food Runner, Waiter
“V” Steakhouse
New York, NY
02.2004 - 12.2004
Server
Chicama
New York, NY
10.2001 - 01.2004
Food Runner, Room Service Waiter
Mercer Kitchen
New York, NY
03.1999 - 08.2001
Education
Some College (No Degree) - CIS
Brooklyn College
Brooklyn, NYSkills
- Point of sale
- Order accuracy
- Food safety
- Menu knowledge
- Sales techniques
- Customer service
- Complaint resolution
- Training new staff
- Time management
- Effective communication
- Problem solving
Timeline
Server
BESA
04.2022 - 08.2025
Server
Pastis
05.2019 - 01.2022
Server
L’avenue @saks fifth avenue
02.2019 - 11.2019
Captain
Aureole
07.2017 - 02.2019
Server
Ai Fiori
03.2016 - 12.2016
Captain
The NoMad
02.2012 - 10.2015
Server
Compass
11.2009 - 04.2010
Captain
BLT Fish
03.2005 - 10.2009
Food Runner, Waiter
“V” Steakhouse
02.2004 - 12.2004
Server
Chicama
10.2001 - 01.2004
Food Runner, Room Service Waiter
Mercer Kitchen
03.1999 - 08.2001
Some College (No Degree) - CIS
Brooklyn College