Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fuetaai Tuiletoa

Tacoma,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Direct Support Professional

Hope Human Services
06.2021 - 09.2025
  • Assisted individuals with daily living activities, promoting independence and personal growth.
  • Implemented individualized support plans, ensuring tailored care for each client.
  • Monitored client progress and reported changes to relevant team members for consistent care.
  • Facilitated communication between clients and families, enhancing understanding of care needs.
  • Trained new staff on protocols and best practices for client support and service delivery.
  • Collaborated with interdisciplinary teams to address client needs effectively and efficiently.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.

Warehouse Worker

WFS Worldwide Flight Services
04.2019 - 05.2021
  • Operated pallet jacks to efficiently move materials within warehouse.
  • Coordinated outbound shipments, verifying accuracy of packing lists and labels.
  • Ensured accurate inventory counts through regular cycle counts and stock checks.
  • Maintained clean and organized work areas to comply with safety standards.
  • Assisted in training new employees on warehouse processes and equipment usage.
  • Collaborated with team members to meet daily production targets consistently.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Stocker

Walmart
06.2018 - 03.2019
  • Organized inventory to ensure optimal product placement and accessibility.
  • Restocked shelves efficiently, maintaining attractive displays and product availability.
  • Collaborated with team members to streamline stock replenishment processes.
  • Monitored stock levels and reported discrepancies to management for resolution.
  • Implemented improved shelf organization methods to enhance customer shopping experience.
  • Assisted in maintaining cleanliness and orderliness of storage areas for operational efficiency.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Kept work areas neat, clean and free from debris.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Followed orders precisely for correct items, sizes and quantities.

Crew Member

McDonald's Restaurant
08.2017 - 03.2018
  • Trained new crew members on operational procedures and customer service standards.
  • Ensured adherence to food safety regulations and sanitation practices during service.
  • Collaborated with team to maintain efficient workflow during peak hours.
  • Resolved customer inquiries and complaints, enhancing overall guest satisfaction.
  • Monitored inventory levels, restocking supplies as needed to support operations.
  • Conducted regular quality checks on food preparation and presentation standards.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.

Security Officer

Universal Protective Services
07.2016 - 08.2017
  • Monitored premises to ensure safety and compliance with security protocols.
  • Conducted regular inspections of property to identify vulnerabilities and mitigate risks.
  • Collaborated with law enforcement during incidents to provide accurate reports and evidence.
  • Trained new security staff on procedures, emergency response, and conflict resolution techniques.
  • Responded swiftly to emergency situations, coordinating evacuations and first aid as necessary.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Security Officer

Securitas Security Services USA
04.2015 - 07.2016
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Wrote detailed reports of all security breaches and investigations.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Monitored premises to ensure safety and compliance with security protocols.
  • Responded swiftly to emergency situations, coordinating evacuations and first aid as necessary.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Cashier

Shell Gas Station
11.2013 - 04.2015
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained organized cash register and ensured proper handling of cash and credit transactions.
  • Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
  • Trained new staff on procedures, fostering a collaborative team environment.
  • Implemented inventory checks to ensure product availability and minimize discrepancies.
  • Monitored compliance with safety and sanitation standards, contributing to store integrity.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Tree Worker

Rocket Tree Surgeon Landscaping
02.2009 - 11.2013
  • Operated specialized equipment for tree removal and maintenance, ensuring safety protocols were followed.
  • Conducted assessments of tree health, identifying hazards and recommending appropriate action plans.
  • Trained new team members on safe work practices and efficient use of tools.
  • Managed waste disposal processes for tree debris, enhancing site cleanliness and compliance with regulations.
  • Collaborated with clients to determine landscaping needs and provide tailored solutions for tree services.
  • Oversaw daily operations, prioritizing tasks to ensure timely project completion and client satisfaction.
  • Collaborated with team members to ensure safe working conditions during tree maintenance tasks.
  • Conducted regular equipment inspections and maintenance tasks to minimize downtime on job sites.

Education

High School Diploma -

Fagaitua High School
Pago Pago, AS
06-2008

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Medication administration
  • Behavioral management
  • Client documentation
  • Housekeeping tasks
  • Decision-making support
  • Direct patient care
  • Multitasking and organization

Timeline

Direct Support Professional

Hope Human Services
06.2021 - 09.2025

Warehouse Worker

WFS Worldwide Flight Services
04.2019 - 05.2021

Stocker

Walmart
06.2018 - 03.2019

Crew Member

McDonald's Restaurant
08.2017 - 03.2018

Security Officer

Universal Protective Services
07.2016 - 08.2017

Security Officer

Securitas Security Services USA
04.2015 - 07.2016

Cashier

Shell Gas Station
11.2013 - 04.2015

Tree Worker

Rocket Tree Surgeon Landscaping
02.2009 - 11.2013

High School Diploma -

Fagaitua High School

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