Summary
Overview
Work History
Education
Skills
Timeline
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Jahkaria Gray

University Place,WA

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Overview

6
6
years of professional experience

Work History

DSP (Direct Support Professional)

Hope Human Services
02.2024 - Current
  • Giving clients their meds on time
  • While also cooking or feeding clients through a g tube
  • Assistance clients with bath/wiping/ and brushing teeth
  • Teaching clients skills such as
  • Emptying the dishwasher, taking out trash, doing laundry etc
  • Taking clients out on community outings
  • Teaching clients with communication skills and spelling
  • Documenting everything about the client such as, time they took their medication, behaviors, sleep tracking, feeding times ect
  • My certifications: CPR certified, nurse delegation certified
  • Working with clients with Austin and Down syndrome
  • Willing to make a difference in my clients life and build a close bond.

Front Desk Receptionist/Sales Associate

Hand and stone spa
10.2021 - 11.2022
  • Sold gift cards,memberships and products to reach my goal! Booked,canceled and fixed appointments as needed per client
  • Clean stocked sweep and moped to insure the front desk and bathrooms was kept up with and clean
  • Answered phones to help clients, called clients about their accounts and our updates, did terminations forms and made sure each client did paperwork
  • Troubleshooting for our computers fixing issues with clients accounts.

Barista

Starbucks.
07.2021 - 10.2022
  • Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages
  • Servicing customers, taking orders and processing payments
  • Describing menu items and suggesting products to customers
  • Ordering, receiving and distributing stock supplies
  • Cleaning and sanitizing work areas, utensils and equipment.

Crew Team Member

Mcdonalds Corp.
06.2020 - 07.2021
  • Checked completed orders for accuracy and bagged meals for easy carrying
  • Assisted counter staff in packing ready orders and distributing to customers
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
  • Processed POS transactions, including checks, cash and credit purchases or refunds.

Daycare Worker

Family Staffing
01.2019 - 01.2020
  • Maintained childcare center schedule in alignment with parent needs
  • Cared for children ages 2 to 10 in nurturing and age-appropriate way
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
  • Monitored entrances and exits to maintain safety and organized environments.

Education

High school diploma -

Mt. Tahoma High School
06.2021

Skills

  • Guest Relations
  • Cash Handling
  • Supply Management
  • Telephone Etiquette
  • Verbal and written communication
  • Human resources knowledge
  • Espresso machine operation
  • POS Systems
  • Coffee expertise
  • Ordering Procedures
  • Opening and closing duties
  • Food Preparation
  • Menu Memorization
  • Retail Management
  • Point of sale operation
  • Safe Food Handling

Timeline

DSP (Direct Support Professional)

Hope Human Services
02.2024 - Current

Front Desk Receptionist/Sales Associate

Hand and stone spa
10.2021 - 11.2022

Barista

Starbucks.
07.2021 - 10.2022

Crew Team Member

Mcdonalds Corp.
06.2020 - 07.2021

Daycare Worker

Family Staffing
01.2019 - 01.2020

High school diploma -

Mt. Tahoma High School

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Jahkaria Gray