Jahkaria Gray
University Place,WA
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
6
6
years of professional experience
Work History
DSP (Direct Support Professional)
Hope Human Services
2024.02 - Current
- Giving clients their meds on time
- While also cooking or feeding clients through a g tube
- Assistance clients with bath/wiping/ and brushing teeth
- Teaching clients skills such as
- Emptying the dishwasher, taking out trash, doing laundry etc
- Taking clients out on community outings
- Teaching clients with communication skills and spelling
- Documenting everything about the client such as, time they took their medication, behaviors, sleep tracking, feeding times ect
- My certifications: CPR certified, nurse delegation certified
- Working with clients with Austin and Down syndrome
- Willing to make a difference in my clients life and build a close bond.
Front Desk Receptionist/Sales Associate
Hand and stone spa
2021.10 - 2022.11
- Sold gift cards,memberships and products to reach my goal! Booked,canceled and fixed appointments as needed per client
- Clean stocked sweep and moped to insure the front desk and bathrooms was kept up with and clean
- Answered phones to help clients, called clients about their accounts and our updates, did terminations forms and made sure each client did paperwork
- Troubleshooting for our computers fixing issues with clients accounts.
Barista
Starbucks.
2021.07 - 2022.10
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages
- Servicing customers, taking orders and processing payments
- Describing menu items and suggesting products to customers
- Ordering, receiving and distributing stock supplies
- Cleaning and sanitizing work areas, utensils and equipment.
Crew Team Member
Mcdonalds Corp.
2020.06 - 2021.07
- Checked completed orders for accuracy and bagged meals for easy carrying
- Assisted counter staff in packing ready orders and distributing to customers
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
- Processed POS transactions, including checks, cash and credit purchases or refunds.
Daycare Worker
Family Staffing
2019.01 - 2020.01
- Maintained childcare center schedule in alignment with parent needs
- Cared for children ages 2 to 10 in nurturing and age-appropriate way
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Monitored entrances and exits to maintain safety and organized environments.
Education
High school diploma -
Mt. Tahoma High School
06.2021
Skills
- Guest Relations
- Cash Handling
- Supply Management
- Telephone Etiquette
- Verbal and written communication
- Human resources knowledge
- Espresso machine operation
- POS Systems
- Coffee expertise
- Ordering Procedures
- Opening and closing duties
- Food Preparation
- Menu Memorization
- Retail Management
- Point of sale operation
- Safe Food Handling
Timeline
DSP (Direct Support Professional)
Hope Human Services
2024.02 - Current
Front Desk Receptionist/Sales Associate
Hand and stone spa
2021.10 - 2022.11
Barista
Starbucks.
2021.07 - 2022.10
Crew Team Member
Mcdonalds Corp.
2020.06 - 2021.07
Daycare Worker
Family Staffing
2019.01 - 2020.01
High school diploma -
Mt. Tahoma High School
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