Fuey Saechao
Antelope,CA
Summary
Driven Pharmacy Technician with couple years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories, and updating pharmacy records. Excited to bring talent and a record of excellence in customer service to the growing pharmacy.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Safeway Pharmacy
02.2024 - Current
- Reduced errors in the prior authorization process by diligently reviewing patient records, insurance details, and medication interactions.
- Promoted a safe environment for patients through strict adherence to state regulations regarding controlled substances management and dispensing protocols.
- Improved patient outcomes by accurately processing prior authorization requests and collaborating with healthcare providers.
- Enhanced customer satisfaction with timely resolution of insurance issues, addressing concerns, and providing accurate information.
- Expedited prescription fulfillment processes by efficiently entering data into computer systems, verifying dosages, and labeling medications accurately.
- Contributed to a positive work environment through effective communication, collaboration, and problem-solving efforts.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Pharmacy Technician
Walmart
11.2023 - 02.2024
- Prepared prescription transfers to other pharmacies.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Established or maintained medications and other patient profiles.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Verified accuracy of medication labels before they were dispensed to customers.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Received payment from customers and processed credit card transactions when necessary.
- Organized work areas so that everything was easily accessible when needed.
- Assisted in training new employees on pharmacy procedures.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Answered telephones to respond to questions or requests.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
Pharmacy Technician
CVS Pharmacy
06.2022 - 11.2023
- Entered orders in computer system for refills
- Responded to pharmacy services, policies and hours questions
- Resolved account issues and prescription problems via telephone and at counter
- Contacted clinics or physicians to request patient prescription refills
- Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy
- Handled prescription orders at counter, in drive-thru line and via delivery service
- Cleaned and sterilized equipment, work areas and glassware for safety
- Assisted patients with OTC medications and medical supplies
- Met customer needs with knowledgeable pharmacy support
- Processed insurance claims for patient medication
- Filled bottles and affixed labels, accurately pre-packing prescriptions
- Restocked supplies after identifying shortages and requesting refills
- Serviced and maintained pharmaceutical equipment to minimize downtime.
Teacher's Assistant
Child Care Careers Services Preschool
11.2022 - 02.2023
- Set up materials and equipment to help prepare for lessons
- Prepared instructional materials and classroom displays for teacher
- Enforced school and class rules to promote positive behavior among students
- Maintained positive learning experience for students with diverse backgrounds
- Developed good relationships with students and staff to promote trust
- Planned and used appropriate instructional and learning activities, materials and technology
- Developed, planned and prepared classroom activities
- Assisted instructor with in-class activities by grading assignments, tutoring and proctoring examinations
- Conducted one-on-one and group tutoring to assist students with difficult lessons
- Helped struggling students with problem areas to build confidence
- Assisted lead teacher in developing class schedule and activities.
Education
Associate of Applied Science - Pharmacy Technology -
Asher College
01.2023
Child Care Development Associate (CDA) -2020 -
Smart Horizon
09.2020
Skills
- Prior Authorization Knowledge
- Professionalism and Ethics
- Insurance Verification Expertise
- Leadership Qualities
- Data Entry Efficiency
- Medication Dispensing Accuracy
- Answering customer questions
- Prescription Filling
- Confidentiality and HIPAA
- Insurance Billing
- OTC Recommendations
- Customer Service
Timeline
Pharmacy Technician
Safeway Pharmacy
02.2024 - Current
Pharmacy Technician
Walmart
11.2023 - 02.2024
Teacher's Assistant
Child Care Careers Services Preschool
11.2022 - 02.2023
Pharmacy Technician
CVS Pharmacy
06.2022 - 11.2023
Associate of Applied Science - Pharmacy Technology -
Asher College
Child Care Development Associate (CDA) -2020 -
Smart Horizon
Similar Profiles
Alexander SmithAlexander Smith
Certified Pharmacy Technician at Safeway PharmacyCertified Pharmacy Technician at Safeway Pharmacy
Yves DsamouYves Dsamou
Pharmacy Technician Extern at Safeway pharmacyPharmacy Technician Extern at Safeway pharmacy
Firewoini KahsayFirewoini Kahsay
Pharmacy Technician at Safeway PharmacyPharmacy Technician at Safeway Pharmacy