Funceand Rodgers
Riverview,FL
Summary
Dedicated Crossing Guard offering a career spent guiding pedestrian traffic at schools, railroad crossings and high-volume streets. Considered a safety expert. Familiar with traffic control procedures and a demonstrator of safe crossing habits for others.
Overview
14
14
years of professional experience
Work History
Crossing Guard
Hillsborough County Sherrif's Office
Brandon, FL
01.2023 - Current
- Monitored traffic flow to foster and control safe gaps for pedestrian crossing.
- Monitored school grounds and reported suspicious activity.
- Wore protective and reflective gear regularly.
- Provided detailed instructions to children regarding street crossing safety.
- Educated students on safety protocols when crossing streets and how to identify potential hazards in the area.
Customer Service Representative
ConnectYourCare
St. Petersburg, FL
08.2022 - 12.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided technical assistance to customers regarding products or services.
- Resolved customer complaints in a timely manner.
- Assisted with product returns and exchanges as needed.
- Assisting customer resolve issues with their accounts,HSAs,FSAs,HRAs,Cobra,investing account.
Sales Associate
Ross Dress for Less
Tampa, FL
11.2010 - 05.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Built relationships with customers to encourage repeat business.
- Suggested ideas for improving store operations and increasing profits.
- Trained new team members in cash register operation, stock procedures and customer services.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Census Enumerator
US Census Bureau
Tampa, FL
08.2020 - 10.2020
- Conducted door-to-door surveys to collect data from households and individuals.
- Verified accuracy of collected information and updated records accordingly.
- Ensured that confidential information was kept secure at all times during enumeration process.
- Utilized online resources such as GIS mapping programs for locating residences within assigned territories.
- Asked questions pertaining to name, age, religious preference and state of residency.
- Contacted people through telephone, email and in-person to obtain pertinent data.
COVID-19 Contact Tracer
Data Staff/FEMA
Tampa, FL
05.2020 - 08.2020
- Conducted interviews with individuals who tested positive for COVID-19 to determine the scope of exposure and risk factors.
- Provided health education materials and resources to affected individuals and their families.
- Maintained confidential records of contact tracing activities in accordance with HIPAA regulations.
- Collaborated with public health officials and healthcare providers to ensure accurate information was shared regarding COVID-19 cases.
Education
Associate of Science - Business Administration
Seminole State College of Florida
Sanford, FL08-2002
Skills
- Patience and Tolerance
- Vigilance and Alertness
- Reporting procedures
- Traffic Monitoring
- Child Safety
Accomplishments
I received an award for leadership and safety from Hillsborough County Sheriff's office.
Timeline
Crossing Guard
Hillsborough County Sherrif's Office
01.2023 - Current
Customer Service Representative
ConnectYourCare
08.2022 - 12.2022
Census Enumerator
US Census Bureau
08.2020 - 10.2020
COVID-19 Contact Tracer
Data Staff/FEMA
05.2020 - 08.2020
Sales Associate
Ross Dress for Less
11.2010 - 05.2022
Associate of Science - Business Administration
Seminole State College of Florida
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