FUNMILAYO CHRISTIANA OLAWORE
Direct care professional
Staten Island,NY
Summary
To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience PERSONAL QUALITIES
I am a good listener, quick learner, good sense of humor, organized and detail-oriented.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Direct Support Professional
Hearthshare of new york
12.2019 - Current
- To double check the right number of items ,colors or shape are well placed in the bag.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Maintained clean, safe, and well-organized patient environment.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recorded status and duties completed in logbooks for management.
- Assisted with daily living activities, running errands, and household chores.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Picking and packing
Xpo logistic
05.2019 - 08.2019
- Picking of goods at different location to the desired place, ready for packing
- Aero med medical
- Ensured timely order fulfillment by accurately picking and packing items for shipment.
- Expedited order fulfillment by accurately picking and packing items according to pick lists and shipping manifests.
- Reduced order processing time with the introduction of a new picking and packing system.
- Streamlined order picking and packing processes for quicker turnaround times.
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
- Reduced order processing time by optimizing warehouse layouts and implementing standardized procedures for order picking and packing.
- Enhanced order accuracy with thorough employee training on picking and packing procedures.
- Increased customer satisfaction with timely processing of orders and accurate fulfillment through diligent oversight of picking and packing processes.
- Streamlined the order fulfillment process with careful attention to detail in picking and packing items.
Sales Manager
Vibro Pharmaceutical Ltd
01.2008 - 01.2011
- Meeting the sales Target, planning and company budget.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Education
Bachelor of Arts - Business Administration in Management
America University For Humanities
Tbilisi, Georgia 09.2011 - 06.2015
Bachelor - Business Administration
Divrel comprehensive college
2008
Senior Secondary School Certificate - undefined
2008
Skills
First aid and safety
Behavior redirection
Client support
Compassionate caregiving
Behavioral management
Decision-making support
Health and safety requirements
Relationship building
Direct patient care
Appointment scheduling
Patient care
ADL support
Goal setting
Social skills development
Recreational activities
Crisis management
Patient management
Team collaboration
Progress documentation
Individualized support planning
Patient assessments
Safety monitoring
Community integration
Medical records management
Care plan management
Patient education
Indirect patient care
Transportation assistance
Care plan assessment
Nutrition
Work Preference
Work Type
Full TimeWork Location
On-SiteTimeline
Direct Support Professional
Hearthshare of new york
12.2019 - Current
Picking and packing
Xpo logistic
05.2019 - 08.2019
Bachelor of Arts - Business Administration in Management
America University For Humanities
09.2011 - 06.2015
Sales Manager
Vibro Pharmaceutical Ltd
01.2008 - 01.2011
Bachelor - Business Administration
Divrel comprehensive college
Senior Secondary School Certificate - undefined
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