Furious Antifragile
Longwood,FL
Summary
Proven in enhancing customer satisfaction and team dynamics, notably at Fargo Truss Systems, I leverage expertise in Autism Spectrum Knowledge and nonviolent crisis intervention to deliver exceptional outcomes. Achieved a significant increase in repeat business by mastering both technical and emotional support skills, demonstrating a fast learning curve and exceptional patience in challenging environments.
Overview
22
22
years of professional experience
Work History
Special Needs Caregiver
08.2020 - 08.2024
- Worked with individuals with special needs to increase social skills and independence.
- Provided emotional support to enhance well-being and coping skills.
- Ensured safety at all times by monitoring environments closely for potential hazards or challenges related to individual conditions or limitations.
- Managed challenging behaviors effectively using de-escalation techniques and positive reinforcement strategies.
Truss Builder
Fargo Truss Systems
01.2013 - 06.2020
- Enhanced teamwork dynamics by participating actively in group problem-solving sessions and offering constructive feedback when necessary.
- Streamlined production processes, maintaining a clean and organized work environment for maximum productivity.
- Achieved high levels of accuracy in cutting angles with expert use of specialized equipment such as compound miter saws and table saws.
- Followed supervisor instructions to adjust assembly and building plans.
- Loaded and unloaded trusses with use of truck-mounted cranes.
- Maintained safe work environment with correct use of safety gear and key safety behaviors.
- Completed quality work using wood, metal and other materials.
- Assisted with inventory management, monitoring stock levels of materials needed for efficient truss building operations.
- Helped maintain clean, organized and production-safe work areas.
Lead Sandwich Maker
Subway
03.2010 - 05.2013
- Increased repeat business through attentive listening to customer feedback on taste preferences or dietary needs, leading to customized orders that delighted patrons.
- Demonstrated leadership abilities by overseeing shifts as needed when the manager was unavailable.
- Fostered a positive work environment by motivating and supporting team members, leading to increased morale and lower staff turnover rates.
- Spearheaded weekly staff meetings to discuss goals, challenges, and opportunities for improvement within the team environment.
Dishwasher
Radisson Blu Hotel
02.2008 - 08.2010
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Timeshare Sales Agent
04.2007 - 01.2008
- Created customer loyalty programs to increase repeat business.
- Maximized revenue by identifying customer needs and matching them with the best-suited timeshare options.
- Streamlined contract processes for clients, ensuring accuracy and efficiency in completing paperwork.
- Implemented creative promotional campaigns that generated interest among potential buyers and led to increased inquiries from prospects.
Carpet Installer
International Flooring
05.2005 - 01.2007
- Enhanced customer satisfaction by providing high-quality carpet installation services.
- Exceeded customer expectations through meticulous attention to detail during carpet fitting and seaming processes.
- Removed existing flooring materials and prepared area for installation of new products.
- Laid or repaired tile to meet small-scale and large-scale project requirements.
Sales Associate
Just For Feet
01.2003 - 01.2005
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - Gen AA
Seminole State College of Florida
Sanford, FLSkills
- Autism Spectrum Knowledge
- Patience and understanding
- Wheelchair Transfers
- Laundry Management
- Behavior Management
- Nonviolent Crisis Intervention
- Meal Preparation
- Emotional Support
- Fast Learner
- Childcare experience
- Attentive to People
- Ability to Lift
- Light Cleaning
Accomplishments
I am a self published author for multiple children's books
Languages
French
Elementary
Timeline
Special Needs Caregiver
08.2020 - 08.2024
Truss Builder
Fargo Truss Systems
01.2013 - 06.2020
Lead Sandwich Maker
Subway
03.2010 - 05.2013
Dishwasher
Radisson Blu Hotel
02.2008 - 08.2010
Timeshare Sales Agent
04.2007 - 01.2008
Carpet Installer
International Flooring
05.2005 - 01.2007
Sales Associate
Just For Feet
01.2003 - 01.2005
Associate of Arts - Gen AA
Seminole State College of Florida
Similar Profiles
Maria UrsMaria Urs
Career Break for Child Care at NACareer Break for Child Care at NA
Anna KrutekAnna Krutek
Dolce Violin Ensemble at NADolce Violin Ensemble at NA
Megan SaucedoMegan Saucedo
Planned Career Break at NAPlanned Career Break at NA