Summary
Overview
Work History
Education
Skills
Timeline
Generic

Futing Christina Chang

Scotch Plains,NJ

Summary

Dedicated Pharmacist offering 20+ years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staffs, management and healthcare providers.

Overview

19
19
years of professional experience

Work History

Regional Support Pharmacist

CVS Pharmacy
New York, NY
04.2019 - Current
  • Coached employees through day-to-day work and complex problems.
  • Monitored employee and customer interactions to assess quality of service.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Communicated best practices among personnel to align efforts and daily goals.
  • Encouraged pharmacy employees to present positive, exemplary image to customers.

Pharmacy Manager

CVS Pharmacy
New York, NY
01.2003 - 03.2019
  • Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
  • Trained pharmacy interns and newly hired pharmacists.
  • Collaborated with store manager to maintain daily operations.
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
  • Motivated and supervised 12 pharmacy technicians in delivering quality patient care.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.

Education

Bachelor of Science - Pahramacy

St. John's University
Queens, NY
05.1993

Skills

  • Work Planning and Prioritization
  • Quality Assurance
  • Customer Satisfaction
  • Verbal and Written Communication
  • Employee Coaching and Motivation
  • Teamwork and Collaboration
  • Operational Efficiency
  • Superior Levels of Care
  • Continuous Improvement
  • Fluent in Mandarin Chinese

Timeline

Regional Support Pharmacist

CVS Pharmacy
04.2019 - Current

Pharmacy Manager

CVS Pharmacy
01.2003 - 03.2019

Bachelor of Science - Pahramacy

St. John's University

Similar Profiles

CREATE PROFILE
Futing Christina Chang