Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
Generic

Futoria Harris

Hairstylist
Fayetteville,NC

Summary

Customer-oriented hairstylist experienced in tailoring specific styles to suit customer requests and cosmetic preferences. Innovative beauty specialist, recommending new trends and products based on client interest. Flexible and strategic vision for fashion-forward approaches. Results-focused [Job Title] dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Experienced Stylist with [Number] years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use [Type] tools and products to achieve desired outcomes. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Hardworking [Job Title] bringing [Number]+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations. Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work History

Hairstylist

Elavating Roots And Scalps
Fayetteville, NC
01.2020 - Current
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated customers on products to maximize benefits.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Organized sales area and work station to showcase products and boost sales.
  • Counted and documented opening and closing cash amounts daily.
  • Answered phone calls and emails to schedule client appointments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Increased revenue through effective customer service and inventory management.

Customer Service

Elavating Roots And Scalp
Fayetteville, NC
01.2020 - Current
  • Researched issues with shipments, product damage and incorrect product amounts.
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Pitched in to answer phones at main switchboard with [Number] lines.
  • Scheduled customer appointments for [Number] account managers engaged in business travel.
  • Tasked with data entry, records oversight and issue resolution for team of [Number] customer service personnel.
  • Immediately brought critical issues to customer service manager for resolution.
  • Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Kept high average of performance evaluations.

Education

Cape Fear High School
Fayetteville, NC
08.2021 - Current

Skills

Marketing familiarity

Highlights and lowlights

Hair maintenance expert

Scalp treatments

Relationship building and management

Accomplishments

  • Promoted to Assistant Salon Manager after [Number] years of employment.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Collaborated with team of [Number] in the development of [Project name].

Software

Computer and accounting

Interests

Customer service

Timeline

Cape Fear High School
08.2021 - Current

Hairstylist

Elavating Roots And Scalps
01.2020 - Current

Customer Service

Elavating Roots And Scalp
01.2020 - Current
Futoria HarrisHairstylist
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