Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience, and elevating company profile with target market.
Overview
8
8
years of professional experience
Work History
Product Specialist
Abbott Laboratories
Gurnee, IL
11.2020 - Current
Continually expanded knowledge of product line.
Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Helped shipping line by pre-assembling boxes to be filled with finished products.
Met customer demand by working extra shifts and consistently exceeding production quotas.
Sealed, labeled and transferred completed containers to pallets for efficient shipping.
Assisted with maintaining good manufacturing practices on production line.
Delivered quality products with effective use of control procedures and good inspection skills.
Monitored production line for unsafe behaviors or incorrect techniques and worked with managers to resolve problems.
Resolved issues quickly to maintain productivity goals.
ACCOMPLISHMENTS:
12,000 products sealed per day / per shift.
60+ hours worked weekly.
Assist Manager in leading other staff in my department when appropriate.
Corporate Trainer
Credico Marketing Inc.
Chicago, Illinois
10.2019 - Current
Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
Recruitment and conducting second round interviews.
Developing and leading sales team.
Using consumer knowledge to have an edge over customers when making a sale.
Up-sell products for more return.
Collaborated with management to identify company training needs and scheduling.
Held online and conference call training session to accommodate off- site employees.
Golf Caddie
Skokie Country Club
Glencoe, IL
04.2018 - Current
Delivered vital information to members and visitors, including details of the course, greens and promotional events.
Analyzed player's game, offered suggestions on club choices and certain lines to take throughout the course.
Greeted clients and guests professionally, courteously and provided a welcoming atmosphere.
Maintained high expectations by keeping all golf clubs/balls clean between shots.
Used measuring tools such as range finders/GPS to give accurate distance and yardage to assist players knowledge in hitting the perfect shot.
Server
Anastasias Restaurant-Sports Lounge & Banquet
Antioch, IL
08.2015 - 12.2016
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients
Assertively up sold high-profit items such as alcoholic beverages, to enhance sales numbers
Delivered quality service by providing a warm and welcoming environment
Effectively listened to, understood and clarified guest concerns and issues
Maintained complete knowledge of restaurant menu, including daily specials
Quickly set up, cleared tables and stocked all service stations
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Greeted and maintained relationships with regular customers
Executive Team Trainer
ACN Telecommunications
Chicago, IL
12.2015 - 12.2016
Worked as an independent business owner for a network marketing company
Responsible for creating and managing a team of IBO's.
Worked directly with brands such as Verizon, Sprint, Com Ed, and People's gas.
Attended several international conventions in Charlotte and San Jose to speak and learn about ACN.
Presented my business and myself in numerous meetings and banquet halls to potential prospects.
Liaised between executives and entry-level workers, facilitating smooth communication while successfully achieving higher rankings.
Trained and mentored new IBO's to successful achieve weekly/monthly goals.