Customer relations
sales and business
Communication
Technology
fashion and Retail
Building Positive Customer experience
Team Collaboration
Fuzail Ashfaq
Buffalo,NY
Overview
5
5
years of professional experience
Work History
Floor Associate
Finish Line
Buffalo, NY
09.2025 - Current
- Delivered exceptional customer service, enhancing overall shopping experiences.
- Maintained inventory accuracy through regular stock audits and replenishment processes.
- Assisted in training new associates on product knowledge and operational procedures.
- Implemented merchandising strategies to optimize product visibility and sales potential.
- Collaborated with team members to streamline store operations and improve workflow efficiency.
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Answered questions about store policies and addressed customer concerns.
Fast Food Worker
Tim Hortons
Buffalo, NY
05.2021 - 11.2025
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Operated kitchen equipment efficiently to prepare food items according to quality standards.
- Maintained cleanliness of workstations to comply with health and safety regulations.
- Assisted in training new staff on operational procedures and customer service protocols.
- Managed cash register operations, ensuring accurate transactions and balancing at shift end.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Collaborated with team members to streamline order fulfillment, reducing wait times for customers.
- Resolved customer complaints promptly, maintaining positive relationships and service reputation.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
Education
Bachelor of Arts - International Trades
Universty At Buffalo
Buffalo Ny 05-2028
High School Diploma -
MST
Buffalo, NY06-2024
Skills
- Customer engagement
- Product knowledge expertise
- Problem Solving
- fast Learner
- Time Management
- Positive Attitude
- Sales support
- Ability to work Under Pressure
Interests
Timeline
Floor Associate
Finish Line
09.2025 - Current
Fast Food Worker
Tim Hortons
05.2021 - 11.2025
Bachelor of Arts - International Trades
Universty At Buffalo
High School Diploma -
MST