Gabrielle Broskey
Norton,VA
Summary
Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining a positive attitude focused on customer satisfaction.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
MST Associate
Lowe’s Home Improvement
Wise, VA
03.2022 - Current
- Guided Lowe's customers in product selection and provided clear directions to aisle locations
- Assisted Lowe's Home Improvement customers with product selection and store navigation
- Maintained store appearance, ensured shelves and displays aligned with planograms, and managed pricing and signage for effective merchandising
- Restocked shelves and organized merchandise using Lowe’s planograms
- Processed returns, exchanges, and purchases at checkout registers
- Managed several tasks simultaneously in a fast-paced environment while ensuring high attention to detail.
Stylist/Sales Associate
Maurices
Norton, VA
10.2020 - 10.2022
- Assisted customers with styling recommendations and wardrobe selections at Maurices
- Guided customers in selecting clothing based on preferences, styled mannequins to enhance visual merchandising, and maintained store appearance while operating the register.
- Identified needs of customers promptly and efficiently.
- Replenished merchandise and maintained organized sales floor displays
Education
John I Burton
Norton, Va 08.2017 - 05.2021
Skills
- Customer service
- Communication skills
- Visual merchandising
- Checkout processing
- Attention to detail
- Problem solving
- Clear communication
- Time management
- Multitasking and organization
- Customer engagement
- Workflow management
Timeline
MST Associate
Lowe’s Home Improvement
03.2022 - Current
Stylist/Sales Associate
Maurices
10.2020 - 10.2022
John I Burton
08.2017 - 05.2021