Summary
Overview
Work History
Education
Skills
Pronouns
Certification
Hobbies and Interests
Relevant School Experience
Languages
Interests
Timeline
Generic

Gabby Cañas

Summary

Motivated and detail-oriented professional with diverse experience in customer service, retail, and team coordination. Possessing strong communication skills, excels in managing time effectively and providing exceptional service in fast-paced environments. Ability to collaborate effectively with teams and adapt to changing demands has been instrumental in success. Passionate about continuous learning and committed to delivering high-quality results in all areas of work.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restaurant Server

La Piscina Ceviches & Fajitas
02.2024 - Current
  • Have a strong understanding of the menu, including food and drink offerings, specials, and ingredients. Make recommendations to guests based on their preferences and dietary needs.
  • Accurately take guest orders, ensuring no details are missed. Relay orders to the kitchen in a timely manner and ensure that modifications or special requests are communicated clearly.
  • Deliver a high level of service, including checking in with guests during their meal, refilling drinks, ensuring satisfaction, and providing extra attention to those with special needs or dietary restrictions.
  • Promote menu items, specials, and drinks to enhance the dining experience and increase sales.
  • Process payments accurately, present checks, and handle credit card transactions or cash with professionalism.
  • Maintain a clean and organized section throughout the shift. Assist with resetting tables for new guests and keep service areas tidy and stocked with necessary supplies.

Food Runner

La Piscina Ceviches & Fajitas
01.2023 - 02.2024
  • Ensure the timely and accurate delivery of food orders from the kitchen to the correct table. Prioritize food safety, including checking the temperature of dishes.
  • Relay any special guest requests (e.g., dietary restrictions, allergies) to the kitchen or servers. Work with the kitchen team to resolve any issues regarding food preparation or delays.
  • Provide assistance to servers by answering guest questions about menu items, ingredients, or preparations. Help maintain the restaurant's flow by addressing any immediate needs of the customers during their meal.
  • Keep the dining area organized and clean, ensuring tables are cleared promptly and that the floor and service stations are free of clutter.
  • Assist waitstaff with drink refills, clearing plates, and ensuring guests have a positive experience by responding to any immediate needs.

Host

La Piscina Ceviches & Fajitas
03.2022 - 01.2023
  • Greet and escort guests to their tables promptly, communicating any delays and offering additional hospitality services as needed.
  • Manage and confirm reservations in OpenTable, prioritizing special requests and ensuring seamless accommodations.
  • Coordinate nightly seating assignments, collaborating with kitchen staff, management, and servers prior to service.
  • Conduct multiple nightly walk-throughs to update OpenTable, ensure guest satisfaction, and communicate service needs to wait and bussing staff.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Seasonal Light Show Staff

Mozart's Coffee Roasters
11.2021 - 01.2022
  • Quickly promoted to Lead Main Deck due to ability to effectively communicate and coordinate runners and event staff in fast paced environment while providing excellent customer service
  • Processed POS transactions, delivered meals, expedited runners and food, bussed tables as needed, and simultaneously managed the check-in and flow of both VIP and General Admission customers
  • Acted as liaison between staff and management
  • Managed table setup/takedown duties between nightly seatings
  • Awarded Miles of Smiles for outstanding customer service

Fashion Trend Analyst

The Edit Advisory
08.2021 - 09.2021
  • Assisted in capturing and organizing trend-related imagery to identify emerging fashion patterns.
  • Supported the creation of the final project by analyzing visual data, contributing insights, and ensuring a cohesive presentation of trends.
  • Collaborated with the team to develop trend reports and visual content that highlighted key fashion influences.

Sales Associate

Rags Consignment
12.2019 - 10.2020
  • Processed POS transactions, including cash, credit purchases, and payouts
  • Assisted customers with purchase selections, created floor displays, and processed consignment intake and retrieval
  • Reconciled the cash register at beginning and end of shift
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance

Head Tutor

Yedi Academy
08.2018 - 05.2019
  • Tutored at-risk elementary school students in various academic subjects, while also teaching life skills, coping strategies, and mindfulness techniques.
  • Provided individualized support to help students improve their academic performance, develop emotional resilience, and build essential life skills.
  • Fostered a positive learning environment, tailored lessons to meet students' needs, and encouraged personal growth both inside and outside the classroom.

Arts Advocacy Intern

Texas Cultural Trust
05.2018 - 07.2018
  • Assisted with office tasks, including organizing documents, managing communications, and conducting research for advocacy initiatives.
  • Supported donor outreach efforts, both individual and institutional.
  • Maintained databases, contributed to social media, and helped prepare materials to promote arts funding and community involvement.

Education

General Studies - Pre-Health Sciences

Austin Community College
Austin, TX

Skills

  • Attentive customer service provider
  • Extensive retail experience
  • Effective communicator
  • Collaborative team player
  • Excellent time management and organizational skills
  • Detail-oriented
  • Server etiquette
  • Task prioritization

Pronouns

she/her

Certification

  • Food Handler's Certificate
  • TABC License

Hobbies and Interests

  • Photography
  • Reading
  • Skin care
  • Certified scuba dive

Relevant School Experience

Alpha Gamma Pi Chapter of Phi Theta Kappa - Honor Society for 2-year colleges that recognizes academic achievement and provides learning opportunities to further themselves as scholars and leaders

Languages

Spanish
Professional Working

Interests

  • Baking
  • Enthusiast of skincare rituals and self-care practices that promote overall well-being
  • Certified scuba diver
  • I have a passion for photography and editing photos

Timeline

Restaurant Server

La Piscina Ceviches & Fajitas
02.2024 - Current

Food Runner

La Piscina Ceviches & Fajitas
01.2023 - 02.2024

Host

La Piscina Ceviches & Fajitas
03.2022 - 01.2023

Seasonal Light Show Staff

Mozart's Coffee Roasters
11.2021 - 01.2022

Fashion Trend Analyst

The Edit Advisory
08.2021 - 09.2021

Sales Associate

Rags Consignment
12.2019 - 10.2020

Head Tutor

Yedi Academy
08.2018 - 05.2019

Arts Advocacy Intern

Texas Cultural Trust
05.2018 - 07.2018
  • Food Handler's Certificate
  • TABC License

General Studies - Pre-Health Sciences

Austin Community College
Gabby Cañas