Richard Rodriguez
Server
National City,CA
Summary
Focused, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
8
8
years of professional experience
Work History
Restaurant Server
THE LOT La Jolla
La Jolla, CA
09.2021 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
- Provides experience that will exceed guest expectations by introducing them to seasonal dishes, and specialty drinks.
- Consistently provided professional, friendly and engaging service.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Served up to 120 guests in 8 table section
- Adopted personalized approaches, interacting with regular customers and memorizing their usual orders.
Server
Waterfront Grill
National City, CA
07.2021 - 12.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed over 10 call orders at time time while taking walk up orders.
General Merchandiser
Target
San Diego, CA
02.2021 - 11.2021
- Pushed and stocked product in multiple departments and consistently met time targets.
- Kept sales floor clean, neat and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Executed revised sales plans and reset zones to incorporate new merchandise.
Slot Attendant
Jamul Casino
Jamul, CA
02.2020 - 07.2020
- Repaired problems and maintained machines in good working order.
- Troubleshot machine malfunctions and diagnosed root causes.
- Set up new loyalty memberships and updated existing accounts.
- Handled money, ticket and chips exchanges for customers.
- Reported and filed paperwork for casino transactions, noted and investigated discrepancies and reported on notable incidents.
- Answered up to 20 service lights under 2-3 minutes.
Delivery Driver
Beeontime Logistics
Rancho Bernardo, CA
06.2019 - 02.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
Removal Technician
Dignity Memorial
Chula Vista, CA
09.2018 - 06.2019
- Transported deceased to funeral home.
- Supported funeral director with all facets of funeral service coordination.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Server
Olive Garden
Chula Vista, CA
01.2018 - 10.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Server
Sycuan Casino
El Cajon, CA
09.2016 - 02.2018
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Buffet Attendant
John's Incredible Pizza Company
National City, CA
06.2015 - 10.2016
- Disposed of trash, wiped kitchen areas, and mopped floors to meet health department sanitation inspection guidelines.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils, and ice supply.
- Improved guest comfort and satisfaction through personalized service and support.
- Replenished serving stations with fresh food and cleaned up spills.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
High School Diploma -
Sweetwater High School
National City, CA05.2015
Skills
- Attentive to detail
- Outstanding customer service
- Well organized
- Bilingual
- Remarkable problem solving skills
- Communicates effectively with team members
- Safe Work Practices
- Building relationships and maintaining confidentiality
- Maintains composure in challenging situations
- Strong ability to work in fast-paced environment
- Excellent physical stamina
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Server
THE LOT La Jolla
09.2021 - Current
Server
Waterfront Grill
07.2021 - 12.2021
General Merchandiser
Target
02.2021 - 11.2021
Slot Attendant
Jamul Casino
02.2020 - 07.2020
Delivery Driver
Beeontime Logistics
06.2019 - 02.2020
Removal Technician
Dignity Memorial
09.2018 - 06.2019
Server
Olive Garden
01.2018 - 10.2018
Server
Sycuan Casino
09.2016 - 02.2018
Buffet Attendant
John's Incredible Pizza Company
06.2015 - 10.2016
High School Diploma -
Sweetwater High School
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