Gabby Grimstead
Bellevue,WA
Summary
Versatile and detail-oriented professional with a unique background in the ski industry and large animal veterinary care. Experienced ski boot fitter and retail sales associate, skilled in technical equipment fitting, customer service, and team collaboration in fast-paced, seasonal environments. Former large animal veterinary assistant with hands-on experience in livestock handling, medication and record management, and client communication. Successfully coordinated a Technical Large Animal Emergency Rescue course for High Country Veterinary Services, showcasing strong planning, logistics, and leadership abilities. Committed to delivering high-quality service and solutions across diverse industries.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
High Country Veterinary Services
04.2022 - 05.2025
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Provided customer service through scheduling appointments, answering questions and concerns, and educating clients on areas of care for their animals.
- Cleaned, disinfected and sterilized surgical equipment and exam areas
- Responsible for stocking correct equipment on the trucks each day based on appointment types and tracking inventory
- Collected and processed samples for laboratory testing.
- Kept detailed records of animal treatments and medications.
Retail Sales Associate: Ski Bootfitter
Christy Sports
01.2022 - 04.2025
- Provided expert boot fitting services, including custom footbeds and shell modifications, to optimize comfort, performance, and safety for skiers of all levels.
- Assessed foot anatomy, biomechanics, and skiing style to recommend appropriate ski boot models and ensure proper fit.
- Utilized specialized tools and techniques (e.g., boot stretching, punching, grinding) to make precision adjustments to ski boots.
- Educated customers on proper boot care, usage, and adjustments to enhance performance and prolong equipment lifespan.
- Advised customers on ski equipment selection based on skill level, terrain preference, and current snow conditions, ensuring the right gear match.
- Demonstrated in-depth product knowledge of skis, bindings, poles, and accessories from major brands to support sales and customer satisfaction.
Retail Sales Associate: Ski Bootfitter
Evo
10.2019 - 09.2021
- Learned and practiced foundational skills such as boot heating, liner molding, and basic footbed installation under supervision.
- Provided customer service by helping guests try on boots, explaining features, and guiding them through the fitting process.
- Gained knowledge of ski brands, models, and characteristics through hands-on training and product clinics.
- Helped restock shelves, organize displays, and maintain a clean, professional retail environment.
- Learned how to sell new product including wake boards, boating sport accessories, and camping gear in the summer months.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Retail Sales Associate
Sturtevant's Ski Mart
09.2017 - 04.2019
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assessed and priced consignment ski equipment
- Responsible for ticketing and intake of equipment needing repairs
- Fulfilled the requirements of being a rental technician through setting up both skis and snowboards for customers in search of rental equipment
- Started to learn how to work in the ski repair shop was taught how to edge, wax, and mount skis
Education
Bachelor of Arts - Human Services
Colorado Mountain College
Steamboat Springs, CO05-2025
Skills
- Project and Event Planner
- Customer Service & Client Communication
- Problem-Solving Under Pressure
- Empathy & Client Education
- Inventory & Product Knowledge
- Team Collaboration
- Attention to Detail
- Creative and Innovative
- Adaptability in Dynamic Environments
Certification
- Technical Large Animal Emergency Rescue Awareness Level 1 Course
- Equine Fear Free Certified
- Binding Technician Certified for: Tyrolia, Head, Atomic, Look, Rossignol, Salomon, Armada, and Marker
Timeline
Veterinary Assistant
High Country Veterinary Services
04.2022 - 05.2025
Retail Sales Associate: Ski Bootfitter
Christy Sports
01.2022 - 04.2025
Retail Sales Associate: Ski Bootfitter
Evo
10.2019 - 09.2021
Retail Sales Associate
Sturtevant's Ski Mart
09.2017 - 04.2019
Bachelor of Arts - Human Services
Colorado Mountain College
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