Gabrielle Koecher-Duggan
Scappoose
Summary
Compassionate professional with background in dental support services, known for high productivity and efficient task completion. Possess specialized skills in patient care coordination, dental procedure preparation, and infection control protocols. Excel at communication, empathy, and teamwork, ensuring positive patient experiences and smooth clinic operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Orthodontic Assistant
Lathrop Orthodontics
Portland
02.2025 - Current
- Prepared and polished patients' teeth before having braces installed.
- Attached wiring for braces and advised patient on how to properly and gently brush and floss.
- Documented patient records during procedures and added notes taken to treatment chart.
- Made impressions of teeth for mouth guards and other oral fixtures.
- Assisted orthodontist in selecting, preparing, and placing orthodontic appliances.
- Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
Orthodontic Assistant
Phillips Orthodontics
06.2021 - 01.2025
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took X-rays, photographs, scans, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Enhanced practice efficiency by maintaining a well-organized inventory of orthodontic supplies and equipment.
- Maintained strict compliance with infection control protocols, contributing to a safe clinic environment for patients and staff.
- Set appointments and made follow-up calls.
Nike Employee
Nike Factory Store
Bend
09.2019 - 06.2020
- Assisted with customer requests and answered questions to improve satisfaction.
- Computed purchases and received and processed cash or credit payment.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Assisted in ringing up sales at registers and bagging merchandise.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Cleaned shelves, counters and tables to maintain organized store.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Education
Some College (No Degree) - Dental Assisting
Concorde Career College
Portland, OR06-2021
Skills
- Patient preparation
- Orthodontic procedures
- Dental radiography
- Chairside assistance
- Patient documentation
- Hygiene education
- Inventory management
- Visual merchandising
- Team collaboration
- Stock replenishment
Certification
- Certified Orthodontic Assistant (COA) - Dental Assisting National Board (DANB).
- Infection Control (ICE)
- Expanded Functions Orthodontic Assistant (EFODA)
- Radiation Health and Safety (RHS)
- Basic Life Support Certification (BLS)
References
Nikki Atkinson HR at Laika studios : Nicoleatkinson77@gmail.com
I've known Nikki since I was 13 when I became a patient at Phillips Orthodontics. I used to work with Nikki as well.
Abby Rogers, PAS-Cardiothoracic surgery at OHSU : 541-914-4490, abbyrogers@gmail.com
I met Abby in 2021 when I moved into the apartment complex I reside in. Abby is my friend and helped my wife and I plan our wedding from 2022-2023.
Christine Eichhorn, Orthodontic assistant and Orthodontic Receptionist at Phillips Orthodontics: 503-425-9088
I worked with Christine for 2+ years. She has trained me to also work as an Orthodontic receptionist/assistant.
Timeline
Orthodontic Assistant
Lathrop Orthodontics
02.2025 - Current
Orthodontic Assistant
Phillips Orthodontics
06.2021 - 01.2025
Nike Employee
Nike Factory Store
09.2019 - 06.2020
Some College (No Degree) - Dental Assisting
Concorde Career College
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