Gabe Bailey
Plano,TX
Summary
Motivated engineering student seeking a part-time customer services position. Brings 2 years of customer service and sales experience with strong problem-solving, communication, and teamwork skills. Eager to contribute to a fast-paced team environment and deliver excellent customer experiences. Skilled in data entry and proficient in Microsoft Office Suite, I consistently improved user experience and retention rates, ensuring client satisfaction and fostering strong relationships.
Overview
1
1
year of professional experience
Work History
Customer Service Representative and Cashier
Endur3Bikes
05.2021 - 08.2022
- Handled calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bachelor of Science - Engineering
University Texas At Dallas
Richardson, TX05-2028
High School Diploma -
John Paul II
Plano05-2022
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Computer proficiency
- Client relations
- Microsoft outlook
- Appointment scheduling
Accomplishments
Graduated with honor at JPII
Languages
Spanish
Limited Working
Service
Love pack
Feed My Starving Children
Minnie's Food Pantry
Timeline
Customer Service Representative and Cashier
Endur3Bikes
05.2021 - 08.2022
Bachelor of Science - Engineering
University Texas At Dallas
High School Diploma -
John Paul II
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