Gabe CAMACHO
Henderson,NV
Summary
Highly motivate person with many years of customer service in a corporate setting. Looking for a career using customer service and potentially security background.
Overview
22
22
years of professional experience
14
14
years of post-secondary education
Work History
Security Officer
Park MGM
Las Vegas, Nevada
03.2022 - Current
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Secured doors in office and main building.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Correctional Officer
California Department Of Corrections And Rehabilitation
Susanville, CA
09.2014 - 01.2022
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Supervised inmates clearing debris from roadways and drains.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Conducted routine and emergency head counts.
- Delivered inmates to work sites and returned safely by following protocols.
- Arranged for medical and dental care of inmates.
Fingerprint Examiner
State Of Nevada
CARSON CITY, Nevada
12.2012 - 08.2014
- Utilized Automated Fingerprint Information System (AFIS) to perform visual checks of fingerprints for criminal prints, work prints, or administrative prints including concealed weapons permits.
- Answering phones
- Maintained control log of vehicle certificates of origin and titles, using Microsoft Office Products.
- Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
Logistics Coordinator
Enterprise Rent-A-Car
Las Vegas, Nevada
09.2004 - 11.2012
- Generated documentation and information required for customer shipments.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Maintained damaged goods records, backorder logs and applicable regulatory reporting.
- Developed and deployed strategies to save time and expenses associated with goods movements.
- Collaborated with new and established vendors to negotiate optimal pricing and scheduling.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Printed tickets, picked supplies and filled packages under tight deadlines.
Grocery Checker
Susanville Supermarket
Susanville
06.2000 - 06.2004
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Checked for outdated and overripe grocery items and removed from inventory.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Removed trash, swept and mopped floors for professional appearance.
- Retrieved items for customers and verified prices.
- Supported promotional plans by updating signage with price changes.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Recommended products to customers to drive sales.
- Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Operated cash register to record transactions accurately and efficiently.
- Checked personal identifications during alcohol and tobacco sales.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Education
Bachelor Of Applied Arts - Criminal Justice
ITT Technical Institute - Indianapolis
Indianapolis, IN 12.2008 - 09.2010
Associate Of Applied Arts - General Education
Lassen Community College
Susanville, CA 08.1992 - 05.2004
Skills
Criminal Investigations
Weapons training
Arrest procedures
Emergency Response
Security Guard License
Complaint resolution
Sales expertise
Money handling abilities
Professional telephone demeanor
Account management
Administrative support
Superior customer service
Technical Support
Timeline
Security Officer
Park MGM
03.2022 - Current
Correctional Officer
California Department Of Corrections And Rehabilitation
09.2014 - 01.2022
Fingerprint Examiner
State Of Nevada
12.2012 - 08.2014
Bachelor Of Applied Arts - Criminal Justice
ITT Technical Institute - Indianapolis
12.2008 - 09.2010
Logistics Coordinator
Enterprise Rent-A-Car
09.2004 - 11.2012
Grocery Checker
Susanville Supermarket
06.2000 - 06.2004
Associate Of Applied Arts - General Education
Lassen Community College
08.1992 - 05.2004