Gabe Kirkland
Boonville,NC
Summary
My name is Gabe Kirkland, I am a dedicated worker with experience in foods, online customer service, and sales. I am a dynamic team player and leader with a strong commitment to customer satisfaction and collaboration. Demonstrating a proactive approach to learning new skills to enhance my professional career, with a proven track record of fostering positive relationships with co-workers and customers alike, while continuing to drive towards team success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
( Remote ) Customer Service Representative
JGE
Richmond, VA
01.2022 - Current
- Escalated complex queries or complaints to senior staff members for resolution.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Participated in training sessions related to new products or services.
- Demonstrated excellent communication skills when handling difficult customer service situations.
Sales Associate
Badcock Home Furniture & More
Mount Airy / King, NC
03.2023 - 11.2024
- Processed transactions using a point-of-sale system.
- Answered store and merchandise questions and led customers to wanted items.
- Assisted customers with loading and unloading furniture from trucks into homes or businesses.
- Disassembled large pieces of furniture prior to transport when necessary.
Sales Associate
Conns Home Furniture Plus
Winston-Salem, NC
08.2023 - 12.2023
- Processed transactions using a point-of-sale system.
- Answered store and merchandise questions and led customers to wanted items.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Developed trusting relationships with customers by making personal connections.
Delivery Driver / Part Time
Domino's
Winston-Salem, NC
08.2022 - 01.2023
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Sales Assistant
Stadium Tobacco
Clemmons, NC
09.2021 - 08.2022
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Replenished merchandise on shelves as needed throughout the day.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Shift Manager
Aramark, WFU
Winston-Salem, NC
01.2021 - 07.2021
- Ensured compliance with food safety regulations and quality standards.
- Resolved conflicts between staff members in a professional manner.
Shift Lead
Panera Bread
Clemmons, NC
07.2018 - 01.2021
- Monitored employee performance to ensure compliance with company policies and procedures.
Cashier/Bagger/Shift Lead
Foodlion
Pfafftown, NC
04.2016 - 05.2018
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Monitored employee performance to ensure compliance with company policies and procedures.
Education
High School Diploma -
Ronald Wilson Reagan High School
Pfafftown, NC06-2018
Skills
- Communication
- Adaptability
- Team Player
- Leadership
- Customer service
- Problem solving
- Willingness to learn
- Attention to detail
Certification
Driver's License
Languages
English
Personal Information
Authorized To Work: US
Timeline
Sales Associate
Conns Home Furniture Plus
08.2023 - 12.2023
Sales Associate
Badcock Home Furniture & More
03.2023 - 11.2024
Delivery Driver / Part Time
Domino's
08.2022 - 01.2023
( Remote ) Customer Service Representative
JGE
01.2022 - Current
Sales Assistant
Stadium Tobacco
09.2021 - 08.2022
Shift Manager
Aramark, WFU
01.2021 - 07.2021
Shift Lead
Panera Bread
07.2018 - 01.2021
Cashier/Bagger/Shift Lead
Foodlion
04.2016 - 05.2018
High School Diploma -
Ronald Wilson Reagan High School
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