Summary

Overview

Work History

Education

Skills

Certification

Timeline

Gaberial Kastelhun

Phoenix,AZ

Summary

Focused Audiovisual Technician actively seeking opportunity to apply over 3 years of experience to a new role. Bringing excellent organizational skills and the desire to grow with a focused team. Adheres to maintaining a calm, cool, and collected mindset as working with others is a passion, as well as building a professional relationship and work-friendly bond with employers, employees, and customers.

Overview

4

4

years of professional experience

1

1

Certification

Work History

Technical Supervisor

Encore

10.2022 - Current

The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction
Responsible for accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoot technical issues and resolve problems quickly as they arise
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Serves as a mentor for new hires and trains technicians on all floor activities and on hotel and Encore service expectations
Models and reinforces a positive working environment centered around company values
Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling
Performs preventative maintenance on equipment to keep it presentable and in good working condition
Participates in physical inventory count processes as requested

Technical Specialist

Encore

10.2022 - Current

Responsible for the technical set up and operation of enhanced mid-high level production events in a hospitality environment, while ensuring the utmost in client satisfaction
Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed
Develops self as subject matter expert in discipline of specialty
Performs advanced work (pre/during/post event) with operations team members
Supervises and directs other technicians during an event
Performs inventory and forecasting of equipment needs
Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays

AV Tech

Williams Signal

03.2021 - 10.2022

Tested and calibrated audio and visual equipment to verify proper operation.
Provided technical support to event staff and presenters, reducing technical issues and delays.
Programmed and operated audio-visual equipment to support seamless live events.

AV Tech

AVent Techs

03.2021 - 10.2022

Provided technical support to event staff and presenters, reducing technical issues and delays.
Maintained and troubleshot audio and visual equipment to minimize downtime.
Executed client consultations to determine audio-visual needs for events.
Interfaced with customers to explain operation and instill confidence in installed systems.

AV Tech

AVN

09.2020 - 10.2022

Provided technical support to event staff and presenters, reducing technical issues and delays.
Tested and calibrated audio and visual equipment to verify proper operation.
Maintained and troubleshot audio and visual equipment to minimize downtime.

AV Tech

TEL

04.2020 - 10.2022

Provided technical support to event staff and presenters, reducing technical issues and delays.
Maintained and troubleshot audio and visual equipment to minimize downtime.
Programmed and operated audio-visual equipment to support seamless live events.

AV Technician

Guardian Production Services Inc.

02.2020 - 10.2022

Set up projectors, laptops and microphones for live presentations.
Tested and calibrated audio and visual equipment to verify proper operation.
Provided technical support to event staff and presenters, reducing technical issues and delays.

AV Technician

AV Leads

02.2020 - 10.2022

Tested and calibrated audio and visual equipment to verify proper operation.
Executed client consultations to determine audio-visual needs for events.
Diagnosed and resolved problems with AV equipment and media management systems.
Controlled video input for live conferences or performances and pre-recorded productions.

Education

GED -

Paradise Valley High School, Phoenix, AZ

04.2018

Skills

Schedule Coordination
Technical Process Improvement
Technical Guidance
Concise time management
Sound decision-making skills

Attentive to detail
Strong verbal and written communication
Customer service
Excellent work ethic

Certification

Forklift Driver, Home Depot - 2021
Certified Chime Operator, Encore - 2022
Certified Zoom Operator, Encore - 2022
Certified Soundcraft Operator, Encore - 2022
Certified Pearl Mini Webcasting Operator, Encore - 2022
Certified Scissor Lift Driver, Encore - 2023
Certified 1 Star Technician (Professional Skills, Service Skills, Technical Skills Complete) Encore - 2023
Projection Specialist 300, Encore - 2023
Rigging Assist Certification, Encore - 2023

Timeline

Technical Supervisor - Encore

10.2022 - Current

Technical Specialist - Encore

10.2022 - Current

AV Tech - Williams Signal

03.2021 - 10.2022

AV Tech - AVent Techs

03.2021 - 10.2022

AV Tech - AVN

09.2020 - 10.2022

AV Tech - TEL

04.2020 - 10.2022

AV Technician - Guardian Production Services Inc.

02.2020 - 10.2022

AV Technician - AV Leads

02.2020 - 10.2022

Paradise Valley High School - GED,