Morgan Souder

• Provided technical expertise in software development and implementation, including troubleshooting and debugging applications.
• Implemented automated processes to streamline daily operational tasks.
• Worked closely with upper management to develop strategies for improving operational efficiency within the department.
• Oversaw the training of new employees on job responsibilities and expectations.
• Motivated employees to reach highest professional potential.
  Provided technical support to field technicians, sales staff, customers and vendors.

⦁ Received new installation orders and assigned daily schedules for installation.

⦁ Coordinated availability and worked closely with individual stores to ensure fastest time frame for scheduling. Managed schedules for five technicians, averaging four jobs per day.

⦁ Processed invoices utilizing quickbooks software.

• Processed prescription orders accurately, ensuring compliance with state regulations and pharmacy protocols.
• Returned corrections to physicians and insurance companies to ensure proper billing.
• Worked with level two technicians to implement efficient standard operating procedures in order to meet monthly goals.