Gabi Gordon

• Serves as first point of contact for clients, providing exceptional customer service, fostering strong professional relationships.
• Ensures optimal use of time and resources, and enhances team productivity with effective communication and problem-solving skills.
• Prepares reports and analyses on accounts receivable status, aging, and collections performance.
• Collaborates with various departments to complete projects efficiently and effectively.

• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations.
• Skilled at working independently and collaboratively in a team environment.
• Proved successful working within tight deadlines and a fast-paced environment.

• Reviewed and processed IRA applications, thoroughly verified details and maintained organized documentation of completed work, for easy access to historical records for future reference or audits.
• Accurately processed high volumes of data with 100% accuracy, while accomplishing desired daily output.

• Supported HR functions with emphasis on payroll processing, record keeping, and general HR tasks.
• Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
• Facilitated open communication channels between employees and management, fostering positive workplace relationships

Member Services Representative

• Delivered excellent service to all members, guests, and program participants.
• Provided general knowledge of memberships and all Y programs.