Gabimari Rosado
Mechanicsburg,PA
Summary
Experienced with assessing vehicle conditions and advising on necessary repairs. Utilizes technical knowledge and client communication to ensure optimal service delivery. Track record of building strong customer relationships and maintaining high levels of satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Advisor / Sales Consultant
HAZLETON MAZDA
HAZLETON, PA
07.2024 - Current
- Delivered high-level customer service by explaining complex information clearly and professionally
- Managed multiple priorities simultaneously while meeting strict deadlines
- Resolved customer concerns efficiently while maintaining accurate documentation
- Built long-term professional relationships through trust, communication, and reliability
Sales Representative
EYE CARE SPECIALISTS
HAZLETON, PA
01.2024 - 06.2024
- Completed detailed client forms and verified insurance information accurately
- Assisted with billing documentation and administrative support during short-staffed periods
- Educated clients clearly and professionally while maintaining compliance with office procedures
Cashier
KEY FOOD SUPERMARKET
HAZLETON, PA
09.2020 - 01.2024
- Operated cash registers accurately, processing cash, credit, and debit transactions
- Provided friendly and efficient customer service in a high-volume retail environment
- Handled returns, exchanges, and refunds in accordance with store policies
- Maintained a clean, organized checkout area
- Assisted with stocking, bagging, and general store operations
- Followed safety, security, and loss-prevention procedures
- Demonstrated reliability, punctuality, and strong attention to detail
Education
Associate of Arts - Criminology / Paralegal
Luzerne County Community College
Hazleton, PA04-2028
High School Diploma - undefined
Hazleton Area High School
Hazel Township, PA06-2024
Skills
- Scheduling, calendar management, and conference calls
- Client intake, phone etiquette, and professional correspondence
- File management and document organization
- Bilingual: Spanish & English (Fluent)
- Microsoft Word & Windows XP Skills
- Strong written and verbal communication
- Warranty claims process management
- Teamwork and collaboration
- Vehicle assessment
- Time management and multitasking in fast-paced environments
- Customer service and conflict resolution
- Listening skills
Certification
- Licensed Sale Consultant
Interests
Walking, Reading, Traveling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Service Advisor / Sales Consultant
HAZLETON MAZDA
07.2024 - Current
Sales Representative
EYE CARE SPECIALISTS
01.2024 - 06.2024
Cashier
KEY FOOD SUPERMARKET
09.2020 - 01.2024
High School Diploma - undefined
Hazleton Area High School
Associate of Arts - Criminology / Paralegal
Luzerne County Community College