Gabrial French
Los Angeles,CA
Summary
Proven track record of enhancing customer satisfaction and operational efficiency, as demonstrated in roles such as Technical Test Driver at Chrysler Jeep Dodge Ram. Skilled in diagnostics and troubleshooting, coupled with exceptional teamwork and collaboration abilities. Achieved significant improvements in product quality and reliability through strategic problem-solving and effective communication. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
Work History
Independent Driver
Lift/ Door Dash
01.2021 - 02.2022
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Assisted passengers with luggage handling as needed, ensuring a seamless experience from start to finish.
- Completed accurate trip logs, documenting mileage, fuel consumption, and passenger details for record-keeping purposes.
- Optimized fuel consumption through strategic route planning and adherence to energy-efficient driving techniques.
Mail Sorter
Staffmark
02.2019 - 01.2021
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Bartender
Ricky's Sports Theater & Grill
04.2016 - 02.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server/Head Bartender
Smokin Okie's
01.2013 - 04.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Technical Test Driver /Fleet Account Manager
Chrysler Jeep Dodge Ram
10.2011 - 07.2014
- Collaborated with cross-functional teams to develop solutions for identified issues, enhancing product quality and reliability.
- Streamlined communication between departments by presenting test findings in an organized manner at regular meetings with engineers and designers.
- Supported the launch of new models by conducting final validation tests that ensured compliance with established specifications.
- Evaluated competitor vehicles to benchmark performance standards in various driving scenarios, informing future design improvements.
Education
High School Diploma -
San Leandro High School
San Leandro, CA06.1999
Skills
- Customer Service
- Safe Driving Practices
- Repairs and maintenance
- Diagnostics and troubleshooting
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-solving abilities
- City and non-city driving
- Reliability
- Excellent Communication
- Organizational Skills
- GPS and route planning
- Active Listening
- Adaptability and Flexibility
- Effective Communication
- Decision-Making
- Order picking and processing
- Relationship Building
- Vehicle inspections
- Safety Protocols
- Task Prioritization
- Analytical Thinking
- Interpersonal Skills
- Professionalism
- Time management abilities
- Adaptability
- Customer rapport
- Cargo Loading
- Professional Demeanor
- Materials Transport
Timeline
Independent Driver
Lift/ Door Dash
01.2021 - 02.2022
Mail Sorter
Staffmark
02.2019 - 01.2021
Bartender
Ricky's Sports Theater & Grill
04.2016 - 02.2019
Server/Head Bartender
Smokin Okie's
01.2013 - 04.2016
Technical Test Driver /Fleet Account Manager
Chrysler Jeep Dodge Ram
10.2011 - 07.2014
High School Diploma -
San Leandro High School
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