Tasha Robinson
Sanford,FL
Summary
Hardworking Customer Service Representative with 23 years of experience working with Customer service industry. Trained in project and time management with extensive knowledge of customer service and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Well-rounded leader with talent for supervising employees. Swift problem solver with quick and effective solutions to wide array of issues. Friendly Customer Service Cashier Manager, successful operating cash registers and performing necessary calculations. Genuine people-person with ability to mediate various disputes.
Overview
29
29
years of professional experience
Work History
Customer Service Associate
Save A Lot
Sanford, FL
03.1997 - Current
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Counted cash in register drawer at beginning and end of shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Educated customers on promotions to enhance sales.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Assisted customers with locating and choosing merchandise in any store department.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
High School Diploma -
Lake Mary High School
Lake Mary, FLSkills
- Product Knowledge
- Cash Register Operation
- Product Location
- Staff Management
- Computer skills
- Good listening skills
- Team Leadership
- Store Management
- Customer-oriented
- Scheduling
- Invoicing
- Cash Handling
- Sales
Timeline
Customer Service Associate
Save A Lot
03.1997 - Current
High School Diploma -
Lake Mary High School