Justice Williams
Sanford,FL
Summary
Dynamic kitchen supervisor with proven expertise at Daytona Beach Jail, excelling in food safety protocols and team management. Achieved significant reductions in food waste through effective inventory practices while training staff to uphold sanitation standards. Recognized for enhancing operational efficiency and fostering a collaborative work environment.
Overview
6
6
years of professional experience
Work History
Lead Kitchen Supervisor
Daytona Beach Jail
05.2023 - 07.2025
- Managed food preparation processes, optimizing workflow efficiency and quality control.
- Trained new employees on kitchen operations and safety protocols to enhance team performance.
- Developed menus in collaboration with dietary guidelines to meet inmate nutritional needs.
- Implemented inventory management practices, reducing food waste and ensuring stock availability.
- Coordinated with security personnel to maintain operational integrity during meal service hours.
- Managed food deliveries to ensure timely receipt of ingredients while maintaining appropriate storage conditions for optimal freshness.
- Supervised kitchen staff to ensure compliance with safety and sanitation standards.
Customer Service Representative
Concentrix
09.2019 - 05.2023
- Utilized CRM software to document customer interactions and resolve issues efficiently.
- Collaborated with team members to streamline processes and improve service delivery.
- Adapted quickly to new products and services, providing informed support to customers.
- Maintained knowledge of company policies and procedures to guide customer interactions effectively.
- Handled escalated complaints professionally, working towards swift resolutions to uphold service standards.
Education
High School Diploma - Education
Seminole High School
Sanford, FL05.2018
Skills
- Kitchen organization
- Food safety protocols
- Scheduling staff
- Sanitation standards
- Team management
- Operations management
- Staff training
- Policy enforcement
Timeline
Lead Kitchen Supervisor
Daytona Beach Jail
05.2023 - 07.2025
Customer Service Representative
Concentrix
09.2019 - 05.2023
High School Diploma - Education
Seminole High School