GABRIEL AHMED
New Port Richey
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Wawa
11.2025 - Current
- Provided exceptional customer service, ensuring satisfaction and loyalty through effective communication.
- Resolved customer inquiries and complaints promptly, enhancing overall customer experience.
- Prepared deli products according to safety and quality standards.
- Assisted customers with product selection and inquiries.
- Collaborated with team members to streamline processes, improving efficiency during peak hours.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
Door to Door Sales
Infinity Business Group Inc.
07.2025 - 09.2025
- Achieved consistently high sales targets by effectively prospecting and closing deals during door-to-door sales campaigns
- Demonstrated exceptional product knowledge to educate potential customers on the features, benefits, and value of products or services
- Maintained accurate records of leads, prospects, and sales activities using CRM software
- Participated in regular training sessions to enhance product knowledge and improve selling techniques
- Adhered to company policies and procedures while conducting door-to-door sales activities in compliance with local regulations
- Analyzed customer feedback to develop innovative approaches for improving the sales process.
- Created detailed reports outlining daily sales activities, including key metrics such as leads generated and conversions achieved.
Cafe Associate
Sam's Club
06.2025 - 07.2025
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Took customer orders accurately and efficiently, ensuring all special requests were communicated to the kitchen staff
- Maintained cleanliness of the cafe by regularly cleaning tables, counters, equipment, and restocking supplies
- Operated cash register to process customer payments accurately while maintaining cash drawer integrity
- Collaborated with team members to ensure smooth operations during peak hours and effectively managed high volume of orders
- Demonstrated ability to efficiently operate cash register and process payments accurately.
Deli Clerk
Publix supermarkets
12.2023 - 05.2025
- Provided exceptional customer service by assisting customers with their deli orders and answering any questions they had
- Prepared and served a variety of deli meats, cheeses, salads, and sandwiches according to customer preferences
- Operated slicing machines and other deli equipment safely and efficiently to meet production goals
- Assisted in training new employees on proper food handling procedures, safety protocols, and customer service standards
- Adhered to all food safety regulations including proper storage temperatures, labeling requirements, and expiration dates
- Followed all safety procedures while operating kitchen equipment such as slicers and ovens.
- Prepared sandwiches, salads and other deli items according to recipes.
Cashier/Online Shopper
Sprouts Farmers Market
11.2021 - 12.2023
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
- Operated the POS system efficiently to ensure accurate transactions.
- Successfully managed online shopping orders with accuracy and efficiency.
- Provided timely feedback to customers regarding order status and delivery information.
Education
High school diploma -
Old Mill High School
MD04-2021
Skills
- Customer relationship management
- Product knowledge
- Quick learner
- Problem-solving
- Photography and photo editing
- Adobe Photoshop proficiency
- Customer service excellence
- Food handling and service
- Creative writing skills
- Retail sales expertise
Certification
Driver's License
AWARDS
Eagle Scout Honors
Timeline
Customer Service Associate
Wawa
11.2025 - Current
Door to Door Sales
Infinity Business Group Inc.
07.2025 - 09.2025
Cafe Associate
Sam's Club
06.2025 - 07.2025
Deli Clerk
Publix supermarkets
12.2023 - 05.2025
Cashier/Online Shopper
Sprouts Farmers Market
11.2021 - 12.2023
High school diploma -
Old Mill High School