Gabriel Awuzie
Greensboro,NC
Summary
Highly organized Freight Broker Agent experienced in managing multiple tasks and handling issues. Possesses excellent problem-solving, communication and negotiating skills. Reliable candidate eager to leverage knowledge in logistics and transportation management. Strong communication and negotiation skills to oversee customs clearance and legal requirements. Flexible and excels under pressure in fast-paced environment.
Overview
3
3
years of professional experience
Work History
Freight Broker Agent
Expedite Freight Group
06.2023 - Current
- Negotiated and arranged transport of goods with shipping or freight companies.
- Resolved any customer inquiries or complaints to restore satisfaction.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
Freight Dispatcher
Ejay Logistics LLC
09.2020 - 05.2023
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
Education
High School Diploma -
Milford Mill Academy
Baltimore, MD06.2020
Skills
- Computerized Maintenance Management Systems
- Customer Experience
- Company Safety Policies
- Customer Needs Assessments
- Operational Efficiency
- Payment Processing
- Computer Skills/Office Skills
- Fax/Copies
- Sales
- Creating Spread Sheets
Computer / Office Skills
- Typing.
- Email communications.
- Creating and managing spreadsheets.
- Using databases.
- Working with word processing documents.
- Online research.
- Image editing.
- Programming.
- Faxing/Copier Machine
- Office Word
Additional Information
I never missed a day of work at my previous jobs while being ontime and I'm excited to join your team !
Timeline
Freight Broker Agent
Expedite Freight Group
06.2023 - Current
Freight Dispatcher
Ejay Logistics LLC
09.2020 - 05.2023
High School Diploma -
Milford Mill Academy
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