Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Operations Manager
6 Months
Trust First Services | 04.2026 - Current
Coordinated service offerings, maintenance plans, pricing strategies, equipment investments, and hiring to support business strategy execution and drive revenue growth.
Maintained smooth daily business operations through Housecall Pro scheduling, invoicing, customer communications, and administrative processes.
Led Facebook operations, advertising campaigns, and promotional content creation while developing marketing strategies to enhance lead generation and customer engagement.
Collaborated directly with the founder on brainstorming, business planning, and operational improvements across multiple areas of the company.
HVAC Technician
1 Year
Pro-Air Mechanical | 04.2025 - 04.2026
Conducted routine inspections to uphold safety regulations and operational standards, enhancing system reliability.
Troubleshot HVAC systems to identify root causes of issues, facilitating timely repairs and minimizing downtime.
Maintained accurate records of service calls and equipment maintenance, supporting quality assurance and improving service efficiency.
Maintained accurate records of service calls and equipment maintenance for quality assurance.
HVAC Technician
2 Years 3 Months
Graham Heating & Air | 01.2023 - 04.2025
Cultivated client relationships through effective communication, generating repeat business.
Supported installation and maintenance of HVAC systems, and enhancing system performance.
Conducted on-site visits for routine and urgent appointments to address client needs.
Merchandiser Supervisor
1 Year 10 Months
Coke Florida | 03.2021 - 01.2023
Aligned merchandising efforts with promotional campaigns through collaboration with sales teams.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Collaborated with sales teams to align merchandising efforts with promotional campaigns.
Maintained and improved customer service by cultivating strong vendor relationships.