GABRIEL BOOKER
Hockley,TX
Summary
Demonstrates effective communication with customers and team members to foster community connections. Expertise in resolving complaints and delivering exceptional service, driving customer satisfaction and loyalty. Proven ability to implement innovative solutions that enhance service delivery and support business growth.
Overview
4
4
years of professional experience
Work History
Sales Associate Manager
AT&T Store
Houston, Texas
11.2025 - Current
- Grew the assigned territory through effective engagement and targeted marketing strategies.
- Conducted sales consultations and informed clients about product features and benefits.
- Maintained accurate records of all sales transactions using a POS system.
- Addressed and resolved customer complaints to enhance satisfaction with sales and service.
- Assisted with planning special events at the store like holiday celebrations or promotional days.
CASHIER / COOK
MOD Pizza
Houston, TX
08.2023 - 08.2025
- Managed large daily customer volumes in a fast-paced, alternative pizza environment.
- Engaged with customers by actively listening and addressing inquiries promptly.
- Collaborated with managers to resolve customer issues using effective problem-solving techniques.
HOST / SERVER MANAGER
Buffalo Wild Wings
San Antonio, TX
10.2024 - 03.2025
- Coordinated front-of-house operations to ensure smooth service flow.
- Managed customer interactions while balancing multiple tasks to maintain service quality.
- Developed interpersonal and problem-solving skills to enhance customer experiences.
CASHIER / COOK
Raising Cane's Chicken Fingers
Houston, TX
06.2022 - 11.2022
- Ensured consistent care for high volumes of returning customers in a fast-paced workplace.
- Maintained clean working environment while efficiently managing customer orders.
- Collaborated with team members to achieve common goals. to ensure customer satisfaction.
- Efficient resolution of work-related problems for customers and employees.
Education
Associate of Arts - Film
Waller HS
Waller, TX01-2027
Skills
- Sales consultation
- Salesforce
- Sales team training
- Customer Satisfaction Problem Resolution Customer Support
- Billing dispute resolution
- Customer Development Time Management Prioritization Customer Transactions
- Negotiation expertise
- Cold calling
- Cross-selling strategies
- Service-driven sales
- National accounts management
- Marketing strategies
- Data analysis
- Team building
- Decisive
- Decisive
- Billing dispute resolution
Personal Information
Title: CUSTOMER SERVICE SPECIALIST
COMMUNITY SERVICE
Storage Removal, Houston, TX, 2023-07-24, Great attention to detail with customer loyalty and order upkeep., Helped residents remove furniture and trash from homes., Moved mattresses, garbage, books, and chairs safely.
Film Making
- March 2024 — Actor/editor for personal project 'Me, Myself and I,' based on a duplication-by-sneeze concept.
- 48-Hour Houston Festival July 2025 — Worked with young filmmakers gathering props, equipment, and preparing a one-room film set. Successfully submitted the final film.
Timeline
Sales Associate Manager
AT&T Store
11.2025 - Current
HOST / SERVER MANAGER
Buffalo Wild Wings
10.2024 - 03.2025
CASHIER / COOK
MOD Pizza
08.2023 - 08.2025
CASHIER / COOK
Raising Cane's Chicken Fingers
06.2022 - 11.2022
Associate of Arts - Film
Waller HS