Gabriel Burch
Middleburg,FL
Summary
Dynamic Parts Advisor with a proven track record at Garber Automotive Group, excelling in parts cataloging and customer service. Leveraged problem-solving skills to enhance customer satisfaction and boost sales revenue through effective upselling. Experienced in warehouse operations, ensuring timely order fulfillment and maintaining accurate inventory records.
In all three Jobs i Exceeded past my peers and learned and picked up on the fundamentals quickly and adapted to my work environment. I go above and Beyond to make sure the task at hand gets completed.
Overview
4
4
years of professional experience
Work History
Parts Advisor
Garber Automotive Group
02.2024 - Current
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
- Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
- Increased sales revenue through upselling, cross-selling, and recommending suitable alternatives when required items were unavailable or discontinued.
Warehouse Specialist
PrimeTech International
01.2022 - 02.2024
- Verified amount of items received in orders and cross-checked with invoices.
- Collaborated with team members to meet daily order fulfillment goals, ensuring timely delivery to customers.
- Maintained cleanliness and organization within the warehouse facility, promoting a safe working environment for all staff members.
- Loaded and unloaded items from and to shipping containers and vessels.
- Operated various types of material handling equipment safely, including forklifts, pallet jacks, and hand trucks.
- Conducted cycle counts to maintain accurate inventory records while minimizing discrepancies between physical stock and system data.
Electrical Apprentice
Miller Electric
01.2021 - 12.2022
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
Education
High School Diploma -
Middleburg Highschool
Middleburg, FLSkills
- Parts cataloging
- Warehouse operations
- Shipping procedures
- Warranty administration
- Problem-solving skills
Timeline
Parts Advisor
Garber Automotive Group
02.2024 - Current
Warehouse Specialist
PrimeTech International
01.2022 - 02.2024
Electrical Apprentice
Miller Electric
01.2021 - 12.2022
High School Diploma -
Middleburg Highschool
Similar Profiles
Michael StringerMichael Stringer
Finance Manager at Garber Automotive GroupFinance Manager at Garber Automotive Group
ANTHONY TAYLORANTHONY TAYLOR
General Manager at Hanania Automotive GroupGeneral Manager at Hanania Automotive Group
Jason DyckJason Dyck
General Manager at Knight Automotive Group / Plewis Automotive GroupGeneral Manager at Knight Automotive Group / Plewis Automotive Group