Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriel Caruana

Wake Forest,NC

Summary

Dynamic Sales Representative with a proven track record at North American Senior Benefits, excelling in customer relations and interpersonal communication. Skilled in conducting impactful presentations and enhancing customer satisfaction. Adept at training personnel and leveraging product knowledge to drive sales and foster strong client relationships. Committed to achieving team objectives and delivering exceptional service.

Overview

5
5
years of professional experience

Work History

Sales Representative

North American Senior Benefits
Raleigh, NC
03.2025 - Current

Conducted in-home sales presentations to effectively showcase product benefits and enhance customer satisfaction.

  • Developed and maintained strong client relationships to drive sales growth.
  • Conducted needs assessments to tailor product offerings for clients.
  • Collaborated with team members to enhance sales strategies and improve performance.
  • Utilized CRM tools to track customer interactions and follow up on leads.
  • Provided training and mentorship to new sales representatives, fostering skill development.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Team Member

NC Garage Floors
Raleigh, NC
06.2024 - 03.2025
  • Assisted in performing physical labor tasks following step-by-step procedures.
  • Collaborated with a team to achieve project objectives and enhance overall performance.
  • Supported quality control efforts to ensure finished products met standards.
  • Maintained cleanliness and organization of work area.

Team Member

Marcos Pizza
Raleigh, NC
12.2023 - 06.2024
  • Monitored store cleanliness and safety standards to create welcoming environment for shoppers.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked different stations to provide optimal coverage and meet production goals.

Team Member

Pure Hockey
Wake Forest, NC
02.2021 - 10.2023
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to optimize sales floor presentation.
  • Processed transactions accurately and efficiently at point-of-sale systems.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Executed inventory management tasks to support stock replenishment and accuracy.
  • Engaged in ongoing product knowledge training to improve customer interactions.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

High School Diploma -

Leesville Road High School
Raleigh, NC
06.2024

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Product and service knowledge
  • Personnel training

Timeline

Sales Representative

North American Senior Benefits
03.2025 - Current

Team Member

NC Garage Floors
06.2024 - 03.2025

Team Member

Marcos Pizza
12.2023 - 06.2024

Team Member

Pure Hockey
02.2021 - 10.2023

High School Diploma -

Leesville Road High School