Gabriel Castillo
Yonkers
Summary
Results-driven business owner with expertise in customer service and operational efficiency. Enhanced client satisfaction and retention through strong relationships and streamlined processes.
Overview
5
5
years of professional experience
Work History
Business Owner
A&T Precise Corp
Yonkers, NY
01.2021 - Current
- Developed and implemented operational strategies to enhance productivity and reduce costs.
- Managed financial planning, budgeting, and forecasting to ensure business sustainability.
- Established strong customer relationships, leading to increased client retention and satisfaction.
- Oversaw daily operations, streamlining processes to improve efficiency across departments.
- Established strong customer relationships through excellent communication and attentive service.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
Education
Associate of Arts - Medical Social Work
Monroe College
Bronx, NY09-2015
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Staff management
- Negotiation
- Task delegation
- Team leadership
Timeline
Business Owner
A&T Precise Corp
01.2021 - Current
Associate of Arts - Medical Social Work
Monroe College