Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative /Sales Assistant
JensenCO LLC
10.2023 - Current
Assisted Spanish speaking customers in navigating company website and placing in-person and online orders, improving overall user experience.
Handled customer inquiries and suggestions courteously and professionally.
Contributed to sales growth by upselling products and services to Spanish speaking clients, resulting in 100% sales increase with Spanish only speaking clients.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Stocking Associate
J&M HealthCo LLC.
10.2023 - Current
Enhanced store organization by accurately stocking shelves and maintaining inventory control.
Performed inventory control, such as counting, and stocking merchandise.
Examined and inspected stock items for defects and reported damages to supervisor.
Collaborated with team members to maintain clean, organized work environment.
Verified 100% of all received inventory during regular shipments.
Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
Greeted customers and directed to requested products.