GABRIEL COLLAZO
Carrollton,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
City Carrier
United States Postal Service, USPS
11.2023 - Current
- Collected mail from letter boxes on specific route both on foot and by vehicle for average of 10 hours daily.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Provided change of address cards and other postal forms when needed.
- Delivered packages and mail to business and people in local area.
Account Executive
Triumph Financial Services
10.2021 - 11.2023
- Established outstanding customer service while maintaining credit controls to prevent portfolio loss exposure
- Timely submission of client funding requests
- Strong understanding of Risk Management Program and application of protocol based on client Risk Rating
- Maintenance of strong control procedures to mitigate loss exposure and increase company revenue.
- Achieved or exceeded company-defined sales quotas
Part-time Supervisor
United Parcel Service [UPS]
04.2019 - 10.2021
- Manage a crew of 12-14 persons; responsibilities included loading & replacing trailers while documenting the destinations & volumes of each trailer
- Establish and promote a team-oriented work environment, emphasizing employee involvement & proactive communication
- Responsible to ensure that all employees adhere to safety policies & procedures, operating in full compliance with station requirements
- Manage schedules & payroll of hourly staff
- Manually track trailer & load data to meet planned production numbers.
Education
High School Diploma -
James Martin High School
Arlington, TX2018
Skills
- Bilingual - Advanced English & Spanish Speaker
- Accuracy & Attention to Detail
- Able to Multitask in Fast-paced Environment
- Ability to Communicate Efficiently Both Orally & in Writing
- Excellent customer service skills
- Ability to Complete Tasks with Minimal Supervision
Timeline
City Carrier
United States Postal Service, USPS
11.2023 - Current
Account Executive
Triumph Financial Services
10.2021 - 11.2023
Part-time Supervisor
United Parcel Service [UPS]
04.2019 - 10.2021
High School Diploma -
James Martin High School
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