Your Name
Cedar Hill,TX
Summary
I am an ambitious administrator who is detail-oriented and deeply compassionate toward diverse groups of people. I work well in both team and individual settings, with over 40 years of experience in customer service and outreach, meeting people's needs. I am known for getting the job done or for coming alongside a struggling project and helping to bring it to completion. Compassionate Counselor Technician with relevant experience in providing emotional, mental, and physical support to clients. Strengths include strong communication skills, the ability to create effective treatment plans, and crisis management capabilities. Have made significant contributions in previous roles by promoting client well-being and facilitating recovery.
Overview
24
24
years of professional experience
Work History
City Carrier
USPS
01.1998 - 05.2015
- Developed strong relationships with customers and coworkers.
- Accident-free for 16 years. Award for operating a motor vehicle safely and responsibly.
- Lead union steward for the letter carrier craft.
- Assisted in the training of new City Carriers.
- Successfully delivered mail and packages to over 500 addresses daily, ensuring timely distribution and enhancing customer satisfaction.
Bank Teller
First City Bank
01.1991 - 02.1998
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Assisted customers with cashing checks, depositing funds, loan and mortgage payments, and account management.
- Assisted 50+ customers daily with various financial transactions, maintaining a 100% accuracy rate.
Education
Bachelor of Applied Arts - Arts in Psychology/Substance Addiction
University of North Texas at Dallas
Dallas, TX05.2026
Associates Degree - Arts of Psychology
Dallas College
Dallas, TX05.2024
High School Diploma -
Bryan Adams High School
Dallas, TX05.1989
Skills
- Professional motivator
- Solution Analyst
- Project Manager
- Critical Thinking
- Communicator
- Public Speaker
- Collaborative
- Strong Relationship Builder
- Mentor
- Administrator
- Assertive
- Thrives in a high-stress environment
Community Experience
- Outreach Pastor, Winner's Assembly, 02/20, Current
- CEO, Bridging Community (non-profit), 05/18, Current
- Founder, Ladies of Zion (Ladies mentorship program for unhoused ladies), 05/22, Current
- Community Facilitator/Administrator, Workforce Solution, MetroCare, AARP, and community events for Winner's Assembly, 05/23, Current
License/Certification
- License Chaplin, Dallas, TX, 04/17
- Ordination (Minister), Trinity Church, Dallas, TX, 05/18
Accomplishments
Women's Gala Award for exceptional community outreach (Proverbs 31, Virtuous Woman Award)06/24.
Timeline
City Carrier
USPS
01.1998 - 05.2015
Bank Teller
First City Bank
01.1991 - 02.1998
Bachelor of Applied Arts - Arts in Psychology/Substance Addiction
University of North Texas at Dallas
Associates Degree - Arts of Psychology
Dallas College
High School Diploma -
Bryan Adams High School