Gabriel Cruz
Houston,TX
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Last Mile Hub Driver
Vroom
03.2023 - Current
- Consistently maintained cleanliness standards for assigned vehicles while adhering to company branding requirements when representing the organization on the road or at client sites.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Managed time effectively, balancing the need for quick deliveries with a commitment to careful handling of goods and ensuring customer satisfaction.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected load security and checked for damages.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Assisted in loading/unloading processes for safe transportation of goods without damages or loss.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Followed corporate procedures to maintain company and customer data confidentiality.
Sales Manager
Hilton Commercial Lawn
07.2014 - 03.2023
- Sales Manager and Customer Service Representative with a proven track record of delivering exceptional customer experiences and driving revenue growth
Sales Manager
Cruz Tile
02.2011 - 06.2014
- Led the marketing department guaranteeing strict adherence to quality control standards and timely delivery of services to valued clients
Education
Bellaire High School
Houston, Texas05.2014
Skills
- Bilingual fluency in English and Spanish, facilitating seamless communication with diverse clientele
- Proven performance history in branch management, leading teams to achieve operational excellence and deliver exceptional service
- Highly adept at analytical problem solving, identifying challenges, and implementing innovative solutions for continuous improvement
- Manual Transmission
- Map Reading
- Attention to Detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Last Mile Hub Driver
Vroom
03.2023 - Current
Sales Manager
Hilton Commercial Lawn
07.2014 - 03.2023
Sales Manager
Cruz Tile
02.2011 - 06.2014
Bellaire High School
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