Gabriel Cruz
Sunnyside,NY
Summary
MBA graduate with a concentration in healthcare management and one year of hands-on experience improving internal systems within the healthcare sector. Experienced in enhancing access to resident resources, organizing consistent attending evaluations, and strengthening feedback and educational processes. Passionate about advancing healthcare through innovative, data-driven approaches, with interests in health psychology, policy, and nutrition. Skilled in applying multidisciplinary knowledge to improve operational efficiency and healthcare delivery.
Overview
6
6
years of professional experience
Work History
Internal Medicine Residency Coordinator
Jamaica Queens Hospital
Richmond Hill, New York
07.2024 - Current
- Coordinated the largest residency program in the hospital, overseeing 90 residents and collaborating with the Program Director to manage operations.
- Led residency recruitment operations, overseeing MATCH interview scheduling, applicant assignments, and Thalamus administration to enhance candidate selection.
- Coordinated interview days for residency candidates, facilitating a smooth recruitment process. to streamline recruitment workflows.
- Administered resident evaluations, compliance, scheduling, and documentation in New Innovations, ensuring adherence to accreditation standards.
- Maintained program compliance with ACGME standards by tracking requirements and documentation, supporting continuous program integrity.
- Monitor resident compliance with program policies using internal systems, and timely follow-up.
- Review and approve resident time-off requests.
- Process reimbursement requests, and ensure accurate, on-time approvals.
Human Resources Intern
Jefferson Consulting Group
Washington, D.C
06.2023 - 02.2024
- Facilitated onboarding by guiding new employees through documentation and HRIS setup, ensuring a smooth transition into the organization.
- Managed sensitive documentation to support compliance requirements (W-4s, I-9s, wage notices, and offer letters).
- Maintained HR databases by entering employee data and archiving terminated staff records, ensuring data integrity and compliance.
- Conducted research to support HR policy improvements, including compensation analysis and rewards programs, contributing to enhanced HR strategies.
Human Resources Intern
Bronx Parent Housing Network
Bronx, USA
05.2022 - 08.2022
- Coordinated community events, including job fairs, enhancing engagement and expanding networking opportunities for participants.
- Assisted Employee Relations Manager with employee incidents, developing conflict management skills and contributing to a supportive workplace environment.
- Supported resume reviews, streamlining onboarding process and increasing candidate readiness.
Soccer Trainer
Lake Grove-Newfield Soccer Club
Selden, NY
06.2020 - 08.2022
- Developed and implemented training programs for ages 5–16, focusing on technical skills, tactics, and conditioning to enhance player performance.
- Partnered with the coaching staff to align training objectives and player development plans.
- Fostered sportsmanship through team activities and discussions, promoting teamwork and discipline to cultivate a positive team culture.
Education
MBA - Healthcare Management
State University of New York At New Paltz
New Paltz, NY06.2024
General Business and Psychology -
State University of New York College At New Paltz
New Paltz, NY05.2023
Skills
- Microsoft Office
- Excel
- Recruitment strategies
- Detail orientation
- Process improvement
- Team collaboration
- Time management
Awards
Chi Alpha Sigma National College Athlete Honor Society
Inductee | May 2023
Recognized for outstanding academic and athletic achievement.
Activities
SUNY New Paltz Men’s Soccer
Student-Athlete | Aug 2019 – Oct 2023
New Paltz Athletes of Color
Head of Diversity & Inclusion | Oct 2020 – May 2024
Websites
Timeline
Internal Medicine Residency Coordinator
Jamaica Queens Hospital
07.2024 - Current
Human Resources Intern
Jefferson Consulting Group
06.2023 - 02.2024
Human Resources Intern
Bronx Parent Housing Network
05.2022 - 08.2022
Soccer Trainer
Lake Grove-Newfield Soccer Club
06.2020 - 08.2022
MBA - Healthcare Management
State University of New York At New Paltz
General Business and Psychology -
State University of New York College At New Paltz