Gabriel Emtage
Martinsville,NJ
Summary
Dedicated Facility Access Specialist and Price Quoter with history of meeting company goals utilizing consistent and organized practices. Skilled in working team members and clients, adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Service Sales Representative
Allmark Door Company
Springfield , NJ
08.2022 - Current
- Investigated and resolved customer inquiries and complaints quickly.
- Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Promptly responded to inquiries and requests from prospective customers.
- Sought ways to improve processes and services provided.
- Worked flexible hours; night, weekend, and holiday shifts.
Planned Maintenance Estimator
Allmark Door Company
Springfield, NJ
07.2021 - 07.2022
- Tracked maintenance activity using NetSuite software to confirm compliance with industry requirements.
- Worked with top industry vendors to provide Customer with competitive price and quality product.
- Trained incoming staff on processes and procedures regarding Planned Maintenance Quoting.
- Provided Customer with both contracts and repair quotes.
- Resolved escalated concerns using professionalism and understanding of facets of issue.
- Collaborated in professional team to solve workflow issues.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
High School Diploma -
One School Global
North America06.2021
Skills
- Solving Customer Concerns
- Customer Account Management
- Effective Customer Communication
- Quotes Coordination
- Efficient and Detail-Oriented
- NetSuite Knowledge
Additional Information
Currently assisting RRT (Rapid Relief Team) display care and compassion to people in crisis, providing free catering assistance and tangible support to emergency services, government and charitable organizations. The team of volunteers are mobilized across the globe to serve where and when it is needed most.
Timeline
Service Sales Representative
Allmark Door Company
08.2022 - Current
Planned Maintenance Estimator
Allmark Door Company
07.2021 - 07.2022
High School Diploma -
One School Global
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