Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Engler

Grove City,OH

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

6
6
years of professional experience

Work History

Grocery Bagger

Kroger Store 842
06.2017 - 11.2017
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Collected carts from parking lot and designated return locations.
  • Retrieved items for customers and verified prices.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Communicated with customers and staff politely and professionally to uphold store standards.

Cashier

Kroger Store 842
11.2017 - 05.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Money Center Cashier

Kroger Store 842
05.2019 - 06.2022
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Checked personal identifications during alcohol and tobacco sales.

Cashier Supervisor

Kroger Store 842
06.2022 - Current
  • Built positive relationships with customers to increase repeat business.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Verified accuracy of daily cashier batches by checking receipts, checks and cash.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
  • Shifted personnel resources based on current customer levels to consistently balance demand against operational requirements.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Parent Directed Provider

I Am Boundless
09.2019 - Current
  • Maintained clean and safe environment to promote client safety and comfort.
  • Maintained safe environment by keeping watchful eye on client.
  • Worked with parents one-on-one to address individual needs of client in care.
  • Administered prescribed medications in accordance with written instructions.
  • Complied with state and federal child care provider guidelines and regulations.

Education

No Degree - Accounting

Columbus State Community College
Columbus, OH

Skills

  • Staff Coaching and Training
  • Wire Transfer
  • Payroll Experience
  • Team Leadership Experience
  • PIT Certified
  • Thoroughness
  • Computer Competency
  • Checking Time Cards
  • Supply Ordering
  • Team Player
  • First Aid and CPR Certified

Timeline

Cashier Supervisor

Kroger Store 842
06.2022 - Current

Parent Directed Provider

I Am Boundless
09.2019 - Current

Money Center Cashier

Kroger Store 842
05.2019 - 06.2022

Cashier

Kroger Store 842
11.2017 - 05.2019

Grocery Bagger

Kroger Store 842
06.2017 - 11.2017

No Degree - Accounting

Columbus State Community College

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Gabriel Engler