Summary
Work History
Skills
Languages
Timeline
Generic

Gabriel Escobar

Summary

Dedicated server with strong customer service skills and a proven ability to enhance guest experiences. Known for reliability, multitasking, and effective communication, delivering consistent satisfaction in high-pressure environments.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Work History

Server

Aperitbar
New York, NY
2024 - 2026
  • Provided exceptional customer service, ensuring a positive dining experience for all patrons.
  • Assisted in menu knowledge and recommendations, enhancing guest satisfaction and engagement.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Adapted quickly to high-pressure situations during peak hours, maintaining composure and efficiency.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Front Server

Fasano Restaurant
New York, NY
2023 - 2025
  • Assisted in maintaining cleanliness and organization of dining areas for enhanced guest experience.
  • Maintained a clean and organized front-of-house area, ensuring a pleasant dining experience for guests.
  • Prepared tables promptly after guest departure, allowing for efficient table turnover during high-volume periods.
  • Demonstrated flexibility by working multiple roles within the restaurant when necessary – including hosting, bussing, and food running – to ensure optimal service for guests.

Package Handler/Driver, Warehouse Orders

Amazon Logistics
New York, NY
2020 - 2023
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.

Captain

Takroom Hudson Yards
New York, NY
2019 - 2020
  • Implemented process improvements, enhancing workflow efficiency in high-pressure environments.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Participated in regular team meetings and provided valuable input on ways to improve overall restaurant operations.
  • Facilitated excellent communication between back-of-house staff and front-of-house staff that resulted in seamless service flow.
  • Developed strong knowledge of the menu and ingredients, enabling accurate recommendations for guests with dietary restrictions or allergies.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Prepared tables promptly after guest departure, allowing for efficient table turnover during high-volume periods.

Server

Gloria Restaurant
New York, NY
2017 - 2019
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Assisted in menu knowledge and recommendations, enhancing guest satisfaction and engagement.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Increased sales significantly by upselling higher-end products to customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.

Server

BouludSud NYC
New York, NY
2016 - 2018
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Server/Sommelier

Aldo Sohm Wine Bar
New York, NY
2014 - 2016
  • Monitored guest satisfaction levels, proactively addressing any concerns or needs during service.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Set up wine tastings to bring in business and promote special offerings.
  • y.
  • Managed cellar and beverage storage maintenance to prevent inventory spoilage.
  • Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
  • Developed and maintained an extensive wine list, catering to varied tastes and price points for optimal selection.
  • Managed inventory control processes to ensure optimal stock levels and minimize waste.

Server

Rouge Tomate
New York, NY
2009 - 2014
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Assisted in menu knowledge and recommendations, enhancing guest satisfaction and engagement.
  • Provided exceptional customer service, ensuring a positive dining experience for all patrons.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Contributed to inventory management by monitoring stock levels.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Busboy/Food Runner

The Mercer Kitchen
New York, NY
2007 - 2009
  • Monitored dining room inventory and replenished as necessary.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted wait staff with timely food delivery and guest requests.
  • Assisted with bussing tables and cleaning up spills.
  • Maintained cleanliness and organization in dining area, contributing to inviting environment.
  • Monitored dining area to anticipate customer needs, enhancing overall dining experience.
  • Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
  • Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.

Skills

  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Safe food handling
  • Menu memorization
  • High volume dining
  • Relationship management
  • Dining area maintenance
  • Allergy awareness
  • Inventory management
  • Wine service
  • Wine pairings
  • Liquor, wine, and food service
  • Team player
  • Reliability
  • Multitasking
  • Excellent communication

Languages

Spanish
Full Professional

Timeline

Server

Aperitbar
2024 - 2026

Front Server

Fasano Restaurant
2023 - 2025

Package Handler/Driver, Warehouse Orders

Amazon Logistics
2020 - 2023

Captain

Takroom Hudson Yards
2019 - 2020

Server

Gloria Restaurant
2017 - 2019

Server

BouludSud NYC
2016 - 2018

Server/Sommelier

Aldo Sohm Wine Bar
2014 - 2016

Server

Rouge Tomate
2009 - 2014

Busboy/Food Runner

The Mercer Kitchen
2007 - 2009

Similar Profiles

CREATE PROFILE
Gabriel Escobar