Gabriel Ezenwoko
Daytona beach,Florida
Summary
Excellent sales record, reliable, customer service expert, Growth within a company. Develop new skills and apply to the company that hires me
Overview
2
2
years of professional experience
Work History
Call Center Agent
TTEC
Daytona Beach, FL
10.2018 - 12.2019
- TTEC 340 jimmy ann drive
- Researched and evaluated suppliers and vendors based on quality, price, selection, availability and distribution capabilities.
- Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
Customer Service, Sales Rep
Arise Virtual Solutions Inc.
Virtual , NY
01.2020 - 11.2020
- Team lead, call center agent
- Arise platform virtual
- Revitalized product revenues to over $40,000 in one year
- Trained and mentored new sales representatives
Education
Masters - Economics
George Washington University
Washington, AR2018
BA - Business Economics
Michigan State University Michigan
Michigan Center, MI05.2017
Skills
- De-escalation Techniques
- CRM Software
- Customer Retention Strategies
- Creative Problem Solving
Timeline
Customer Service, Sales Rep
Arise Virtual Solutions Inc.
01.2020 - 11.2020
Call Center Agent
TTEC
10.2018 - 12.2019
Masters - Economics
George Washington University
BA - Business Economics
Michigan State University Michigan